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- Fine Furniture; 1936-05
Fine Furniture; 1936-05
- Notes:
- Issue of a furniture trade magazine published in Grand Rapids, Mich. It began publication in 1936. and Two dollars a year
Price 20 cents
Grand Rapids, Mich.
May 1936
Furniture's Proudest
The rebirth of Ber-key
& Gay becomes
dramatically evident
as old friends pass
through this door-v)
a y to the. n ew
Berkey & Gay shoiv-rooms.
Coat-of-Arms
Since 1853 your
customers have looked
to this shop mark as
their protection when
buying^ their pride
ever after.
Berkey OL Ciay announce
th.e Premier Showing of tkeiir New Line
Following months of thoughtful study and careful planning,
the premier showing of the new Berkey & Gay line will be held
in the new Berkey & Gay showrooms, located at the factory,
plant 1, at the corner of Monroe Avenue and Mason Street,
Grand Rapids, Michigan, commencing Friday, May 1, 1936,
at 8:00 A.M., and continuing to Saturday, May 9.
Backed by its management and personnel, those traditions
and policies so successful in past Berkey & Gay history will
be faithfully maintained in the future. Only furniture of finest
quality, in keeping with Berkey & Gay's cherished reputation,
superbly styled by the foremost staff of designers in the country,
will be distributed on an exclusive basis by the leading furni-ture
and department stores in every community.
BERKEY & GAY FURNITURE CO. • GRAND RAPIDS, MICHIGAN
S h o w r o o m s a t t h e f a c t o r y , p l a n t 1 , c o r n e r M o n r o e a n d M a s o n
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1
'Since we put in our department o
d^ftk, we have been getting more business
from the wealthier families.9'
A Carved Oak Living Room,
Sold to a Fine Home,
Will Advertise Your Store Favorably for Years
You can afford to put more effort behind Carved
Oak because of the added profit and the adver-tising
job it will do for you.
You can trade up with Carved Oak. Write us
about a display, or see us in May at the Carved
Oak Galleries in the Keeler Building at Grand
Rapids.
Grand Rapids Bookcase & Chair Company
Oak Specialists
HASTINGS — MICHIGAN
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r FINE FURNITURE
REG. V. 8. PAT. OFF.
b b l H rAKKbK is a chair around which
you may build any number of interesting
ensembles for the living room. Victorian in
style, it has a smart sophistication that makes
it right at home in almost any type of room,
with properly selected cover. Let us send you
photographs, prices, and tell you how other
stores are "going to town" with it.
ANNE HATHAWAY is a chair low in
price and high in value. When you need some-thing
to pull up your sales volume and put you
on the map with the home-makers in your
trading area, feature Anne Hathaway in your
advertising and on your floor. Priced right,
comfortable and so attractive that it's a well-nigh
irresistible piece. Write for photographs
and price lists.
^-/) NAME AND DESIGN REG. U. S. PAT. OFF.
CHAIR
Vander Ley Bros., Inc.
300 Hall Street GRAND RAPIDS, MICH.
FlN€ FURNITUR€
the Homefurnishing Magazine from
the Furniture Style Center of America
VOLUME 1 1936 NUMBER 1
GEORGE F. MACKENZIE, President
PHIL S. IOHNSON. General Manager
ROD G. MACKENZIE, E d i t o r
•MAY-Cover
illustration courtesy
Johnson, Handley, Johnson Co.
Grand Rapids
What's Going on This Market, by Rod Mackenzie 14
Tested Retailing Tips 20
Radio Sales Closed in Store, by Charles N. Tunnell 22
Showmanship Sells Appliances 23
Furniture Frolics, by Ray Barnes 25
Sketch Book, by Frank C. Lee 26
Wonder House Stirs Business 28
The Customers' Viewpoint, by Ruth Mclnerney 31
Floor Coverings, Draperies, Fabrics 32
Public Announcement, by Chet Shafer 37
Today is Pay Day 39
Grand Rapids Assured Museum 40
How D' You Like It? 41
Chicago Market Illustrations 42
Furniture Salesmen's Club 45
Around the Grand Rapids Market 49
Homefurnishing News and Reviews 54
Published monthly by the Furniture Capital Publishing Co., Asso-ciation
of Commerce Bldg., Grand Rapids, Mich. Application for
acceptance under Act of June 5, 1934, pending. FINE FURNITURE
copyright, 1936. No responsibility is assumed for the return of
unsolicited manuscripts and photographs. Subscription rates: $2 per
year in the United States and American Colonies; $3 in Canada
and foreign countries; single copies, 20 cents.
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f o r M A Y . 1 9 3 6
• The comfortable and
spacious atmosphere of
the Waters-Klingtnan
Building corridors make
buying less of
HALF o* GRAND RAPIDS EXHIBITORS SHOW HERE
Exhibitors know their merchandise will be seen in the Waters-Klingman Building
because it has the highest percentage of buyer attendance of any building in the
market. Its six floors of displays include merchandise in a wide price bracket range.
Here, too, you'll find many exclusive service features available. For instance, a free
check room, switchboard, complete shipping service, night porter, lunch cart service.
No exhibition building in the country can boast a higher percentage of occupancy.
WATERS-KLINGMAN BUILDING
GRAND RAPIDS, MICHIGAN
• The club room on
the first floor provides
an imposing entrance
and an easy place to
visit with the many
friends you'll meet in
this popular exhibition
building.
PUBLIC LIBRARY
4907-18
FINE FURNITURE
"CHARLES P. LIMBERT COMPANY'
new exhibition space
Jth FLOOR FINE ARTS BLDG..
w CHARLESP
LIMBERT
CABINET-MAKERS
AT THE SPRING MARKET
A new line of attractive furniture for the
dining room — NINE FINE GROUPS in
a variety of period and modern designs
in walnut, mahogany and combinations.
Also RICHWOOD solid walnut bedroom furniture
Charles P. Limbert's merchandise has long been
featured by leading scores in America and can
be found in modern American homes, club
rooms, lounges and hotels. The character of
workmanship, style and finish has long been a
by-word in American furniture retailing.
CHARLES P. LIMBERT COMPANY
HOLLAND MICHIGAN
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f o r M A Y , 1 9 3 6
Do you know that Imperial ad-vertising,
in May, featuring these
and other outstanding table
values, will appear in GOOD
HOUSEKEEPING and AMERICAS
HOME magazines — *'selling"
Imperial Tables in more than
3,000,000 selected American
homes?
DO YOU KNOW • •
• that more buyers are expected at the Grand Rapids
May Market than at any mid-season showing since
1929?
• that for the May Market, Imperial will show the
largest number of new tables ever brought out for
a mid-season showing?
• that with the increased use of tables in the home,
and the greatly improved conditions of business
generally, that you can look forward to the best
table business you have had in years?
• that Imperial's new line in smart styling, recognized
quality, and attractive prices, with the advertising
and merchandising program Imperial have planned
for this fall, offer you the greatest opportunity for
your business and profits?
• that, as for the last 33 years, a cordial welcome,
as well as the greatest line of tables in America,
awaits you at the Imperial factory showrooms in
Grand Rapids?
IMPERIAL FURNITURE CO.
G R A N D R A P I D S • M I C H I G A N
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FINE FURNITURE
No. 332 SOFA
SETTING the PACE WITH a NEW LINE
Featuring. . .
NEW DESIGNS IN MODERN
EIGHTEENTH CENTURY AND
THE LATEST FABRIC TRENDS
Introducing . . .
A NEW FEDERAL AMERICAN
ENSEMBLE AND SOMETHING DIFFER-ENT
IN A PROMOTIONAL GROUP
MICHIGAN FURNITURE SHOPS, INC.
Manufacturers of
UPHOLSTERED FURNITURE
GRAND RAPIDS, MICHIGAN
Display at the Factory Showrooms of Grand Rapids Chair Co.
Representatives: A. L. BRACKETT • E. C. GAMBLE • R. D. THOMAS • G. R. GAMBLE
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f o r M A Y . 1 9 3 S
Excerpt, New York Sun, January 18.
... the most interesting99— Charles Messer Stowe
Charles Messer Stowe, the recognized furniture authority and furniture
editor of the New York Sun, in the January 18th, 1936, issue, said: "Most
of the exhibitors produced new groups in traditional design, however,
and of these the most interesting was a bedroom suite designed by
William Tucker for the Groenleer-Vance Furniture Company of Grand
Rapids. The contours followed the lines of the early Chippendale and
on the hollowed, chamfered corners were fruit and flower carvings in
the manner of Grinling Gibbons, deeply undercut. The mahogany was
carefully selected for its florid grain."
MAKERS OF FINE FURNITURE
GROENLEER-VANCE FURNITURE CO.
KEELER BUILDING GRAND RAPIDS, MICHIGAN
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FINE FURNITURE
I THE MARKET
BUYER CAN
TO MISS
More important new lines
will be shown at the Grand
Rapids Market in May than at
any other time in the past five
years
More important new lines will
be shown in Grand Rapids in
May than at any of the other
market centers!
For this market, every exhibi-tor
has made a special effort
GRAND RAPIDS
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f o r M A Y , 1 9 3 6
to bring out new creations
of outstanding appeal and
value.
Indications definitely point to
the largest attendance for
any mid-season market, at
any time, in the long history
of the Grand Rapids Market.
By all means, make your plans
now to attend the most
important mid-season market
ever held in Grand Rapids —
the Market no buyer can
afford to miss!
MAY 1 to
MAY 9
FURNITURE EXPOSITION ASSOCIATION
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10 FINE FURNITURE
FINE ARTS FURNITURE CO.
GRAND RAPIDS, MICHIGAN
offers tables and occasional pieces
that sell quickly and profitably
FINE ARTS FURNITURE CO. affords your customers a variety of
patterns to select from that are exquisitely styled, correctly constructed
and carrying a finish of permanency.
For the May market special emphasis has been placed on traditional
patterns, some of them reproductions, in keeping with current trends.
It is not difficult to turn your stock of small tables and occasional
pieces when you handle Fine Arts creations.
DISPLAYED IN WATERS-KLINGM AN BLDG.
No. 968 — Georgian
mahogany table, top
14" x 24", 23" high.
No. 426—Chippendale
t r i p o d table, top
24"x24", 26" high.
Price $12.
No. 1004 •— Hepple-white
cocktail table,
t o p 18" x 30", 17"
high. Price $19.50.
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f o r M A Y . 1 9 3 6 11
ways to "MAKE MONEY" on
the KINDEL Line
Many stores mark up Kindel fur-niture
125% or more, and find
that it still sells in competition to
other furniture on their floors,
"with a shorter mark-up. Reason:
the subtle designs, quality finish,
and •well-tailored cabinet-work,
make Kindel Furniture look more
expensive than it really is. Here
is a real way to "make money"
when the experiences of others
prove you can maintain sales and
also maintain such high mark-ups.
On the other hand, some very
successful stores mark up Kindel
furniture 80% or less, and find
it an exceedingly profitable line,
because it sells more readily than
most furniture in its price range,
and because it requires practi-cally
no servicing of any kind.
Large volume sales build both
substantial business and satisfac-tory
profits. Furthermore, Kin-del's
policy of styling eliminates
mark-downs.
Either policy "makes money" for stores concen-trating
on the Kindel line, because the Kindel
tradition of quality first has been skillfully com-bined
with advanced facilities and efficient
operations resulting in more attractive prices and
salable value than can be found elsewhere in the
realm of fine furniture.
KINDEL FURNITURE COMPANY
Qrand %apids, ^Michigan
SHOWROOMS: 6TH FLOOR, KEELER BUILDING
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12 FINE FURNITURE
The Bedroom Promotion Group Dealer:
West
Michigan
West Michigan will introduce at
the May Market a group of 25
mahogany bedroom pieces from
18 th Century sources -which are
the answer to the promotion man-ager's
prayer.
Smoothly designed and tradi-tionally
sound, they are the out-come
of a long period of creative
planning to incorporate the specific
sales-appeal features stressed by
important retailers who came to
us and outlined their need for this
group.
This is an engineering-built
group, with every step of the
manufacturing process projected
and carefully analyzed to elim-
WEST MICHIGAN FURNITURE COMPANY OF HOLLAND
Largest Exclusive Bedroom Display in Grand Kapids Market
Waters-Klingman Building
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f o r M A Y , 1 9 3 S 13
demanded — Built to their Specifications
will be the hot spot
-it the May Market
inate superfluous motion in construction and
valueless details that add to the cost. As a
result, there emerges precision-built furni-ture
which adheres to quality standards and
permits plus-values.
Twenty-five flexible pieces capable of a
dozen effective combinations, in the price
brackets where you make your promotional
play.
A clean, compelling group with which you
can go places. Packed with eye-value and
consumer appeal. It will sweeten your bed-room
department and provide a source of
powerful promotions.
Make no commitments in bedroom furni-ture,
until you have a look at us in May, and
see how close we've come to what you told
us you wanted.
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14 FINE FURNITURE
it.
The modern wall grouping at the top of the
page is manufactured by Imperial Furniture
Co., Grand Rapids. The exquisite Hurawood
desk. No. 831, is made by the same concern.
It has nine drawers, 23"x42" top. Displayed
at the factory showrooms. The Victorian
chair. No. 1350, is by Charlotte Chair Co.,
Charlotte, Mich., exhibited in Fine Arts Bldg.
What's Going On
at the May Market
By ROD MACKENZIE
Editor, FINE FURNITURE
LAST year it was estimated that over
300 million dollars' worth of furni-ture
was produced in the United States.
This represented a gain of approxi-mately
33^3% over 1934, and according
to statistics released by the United
States Department of Commerce well
over 400 million dollars' worth of house-hold
merchandise will be manufactured
this year. The all-time record year was
1927 when the production peak was
attained with a total volume of 550
million dollars. Whether this latter mark
will ever be reached again is debatable,
due to the fact that many of the
concerns producing furniture in 1927 have passed out of the
manufacturing picture. However, 400 million dollars worth of
furniture represents a lot of beds, tables, chairs and whatever
you make and sell for Johnny Q. Public's home. If the estima-tion
approaches within shouting distance of this figure a large
majority of the factories will be operating full time and
dealers will be increasing their turn-over percentages.
Reasons • On page 28 of this issue is a story of a modern
model house. Similar promotions in addition to rumblings of a
building boom of important magnitude, plus a steady increase
in the filing of marriage licenses, substantiate the prophecy of an
increase in the sale of homefurnishings for 1936 over that of
1935. Then there's the much-maligned and disputed veterans'
bonus, releasing its millions of dollars. And finally, the tragic
flood situation will be turned into volume through an enormous
replacement market. It has been recalled that following the
floods in Ohio and surrounding districts in 1913 a tremendous
flow of business resulted. Without being pollyannish, the 1936
totals and profits should compensate for some of the dis-couraging
figures of the past few years.
Prognosticating the style trend of a furniture market is a
dangerous pastime. And in quiet moments we doubt its use-fulness.
But after talking with numerous manufacturers and
imbibing their enthusiasm for certain new suites, loitering over
a designer's drafting board and discussing moulding, hardware
and finishing trends with supply men, one becomes imbued with
the spirit of furniture history in the making. And actually,
markets are just that. Wander through the advertising pages
of old issues of your business papers illustrating "new market
showings." Here you will get a panorama of furniture styles.
i o r M A Y , 1 9 3 6 15
1936 Renaissance • But now, another market is
about to open. And although some may doubt, a
renaissance is in motion. Eighteenth century furniture
is being re-born. The pendulum of the inevitable cycle
is swinging, swinging slowly, but certainly toward
traditional furniture. This does not necessarily imply
the abolition or complete extinction of our bitterly
fought for contemporary concepts. But it does illumi-nate
the fact that we went too rapidly toward the new
mode.
Modem slowing up • Against the January 1936
market when some manufacturers went 100% modern,
others not much less and practically every line boasted
at least "one new modern piece," visitors to the May
market, particularly in Grand Rapids, will discover
what we mean by "1936 Renaissance."
One Grand Rapids manufacturer questioned about
his modern showing for May said: "I have withdrawn
every piece of modern. In some instances I have
replaced these items with reproductions."
Which may be a trifle strong as he later confessed.
"That does not mean that I'll never make modern
pieces again. But the demand for modern is not as
strong as it was, and I want to see what the consumer
reaction is going to be."
Estimating the strength of modern is difficult, but we
do not believe that such statements as the foregoing
forecast the doom of this type of merchandise. In fact
it is our humble opinion that modern is here to stay,
albeit not in its present form. And further, we venture
the guess that furniture of this type will eventually
establish itself in two price ranges—quality merchan-dise
and low-priced production furniture. The price
range between the two levels will be increased consid-erably,
adding a larger margin of profit to the manu-facturers
of the quality product as their modern in-terpretations
assume a more definite character.
Upholstery Leads • The one element in the furni-ture
manufacturing industry apparently destined to
carry the banner for modernism, for the present at
least, is upholstered merchandise. One upholstery
manufacturer when queried concerning the percentage
of modern in his line admitted 30% or better. "And
it is increasing constantly," he added. According to
reports this is not high, but it indicates the trend.
Much of the support for the modern movement in the
upholstery end of the business can be traced to the
fabric concerns manufacturing upholstery coverings.
Coverings are keynoted to comply with prevailing dec-orative
trends and as interior decoration is still strongly
contemporary, manufacturers of upholstery must fol-low
suit. Even in the Eighteenth Century merchandise
a touch of modern will be tolerated in chair coverings.
One of the important activities in the Grand Rapids
This authentic oak interior and iurnishings produced by Grand Rapids Bookcase & Chair Co., Hastings, Mich.,
known for many years for its superb craftsmanship and fidelity of design. Showrooms in the Keeler Bldg.
16 FINE FURNITURE
market is the increased number of representative up-holstered
lines exhibited. Never considered a price
market, Grand Rapids exhibitors of this type of mer-chandise
have now established for themselves a definite
place in this field. Design, style, construction and price
are available in a wide variety of ranges.
Chinese Chippendale living room by the Colonial Mfg.
Co., Zeeland. Mich., shown in the Keeler Bldg. Dutch
Woodcrait Shops. Zeeland. Mich., manufacture the
mahogany drum table. No. 114, 36" top, shown in the
Waters-Klingman Bldg.
Compared to 1929 • Reports from Grand Rapids
exhibiting manufacturers indicate that the May market
will attract more furniture buyers than any similar
mid-season market since 1929. There are several factors
responsible for this prediction. Probably the outstand-ing
one is the reopening of Berkey & Gay Furniture Co.
The revival of this three-quarters of a century old
concern, with its world-wide reputation, is of indis-putable
significance and its past contributions to fur-niture
market history are among the cherished tradi-tions
of the furniture exposition. In the southeast
section of the former No. 1 plant, visiting buyers will
find a completely redecorated showroom. Grapevine
reports give promise that the premier showing of the
new line will embrace a comprehensive, diversified and
representative selection of patterns and styles and price
ranges that will be commensurate with current de-mands.
Berkey & Gay officials report definite expres-sions
from approximately 400 dealers indicating their
intention of attending the reopening of the line. It is
therefore estimated that the Grand Rapids market
attendance will reach about SSO registrations.
Special Exhibits • Other inducements to attend
Grand Rapids include displays of the Grand Rapids
Furniture Makers Guild, whose officials report that an
unusually large number of new patterns (for a pre-season
market) have been developed.
Another interesting exhibition of more than usual
merchandising interest is the coordinated grouping
Tho Adam interpretation by the Grand Rapids
Chair Co. of the dining room ensemble. No. 937,
is made of Cuban and Honduran mahogany,
priced at S716 for ten pieces and S508 for eight.
The lino is shown at the factory showroom.
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West Michigan Furniture Co., Holland, Mich-produced
the vanity. No. 869. at the top of
column. West Michigan's extensive line is dis-played
in the Watcrs-Klingman Bldg. The Hep-plewhitc
sideboard. No. 84, by Dutch Woodcraft
Shops, is done in mahogany and satinwood.
The lower sideboard. No. 1884, is by Rockford
Chair & Furniture Co., Rockford, 111. It is done
in mahogany, walnut or aspen with birch, priced
«: S288.S0, ten pieces, and SI 94.50 for eight. The
l:nc is shown in Watcrs-Klingman Bldg. Groen-lf-
pr-Vnnce Furniture Co., Grand Rapids, displays
iheir lino of quality merchandise in the Kcolpr
Bldcj. The dresser. No. 880 last piece in column,
is made cf ••crtinwood. amaranth bandings, mar-qut-
try. gold mirrors n:i:iq::e ormolu mounts.
18 FINE FURNITURE
Values Increased • But back to the Renaissance
of 1936. This revival of Georgian periods such as
Adam, Chippendale, Sheraton and Hepplewhite, is the
result, as we said before, of a too rapid swing to
modern. With an upward trend of prices and with
increased interest on the part of the consumer for home
furnishing goods, there is a manifestation by the fur-niture
manufacturer to build better merchandise.
In contrast to the procedure in force not so long ago
of removing everything except the parts actually essen-tial
to a piece of furniture, in order to reduce the cost,
the reverse is true today. In place of price increases
manufacturers appear to be desirous of giving increased
values, and rather than eliminating ornament, designers
have been instructed to add mouldings and carvings.
This revival of 18th Century adaptations is even
including Louis XV styles, a furniture period repre-sentative
of an area of affluence. It is not improbable
that the return of these beautiful furniture fashions
forecasts a return of prosperity to this country and re-establishes
the fact that the home furnishing industry
is a barometer of the economic condition of the country.
Prices • The flood situation has furnished cause for
concern to buyers of lumber and glass materials. The
supply of mirrors, used so profusely in modern furni-ture,
is reported to be considerably short of the de-mand,
due to the ravages of the recent flood. A similar
situation exists in the enormous supply of seasoned
hardwoods that have been saturated by overflowing
rivers. Before this material can be reseasoned, a lum-ber
shortage is almost inevitable. Consequently the
furniture buyers anticipating a price rise are expected
to place commitments at the May market that ordi-narily
would not be given until the summer exhibitions.
The all mahogany 18th Century cabinet. No. 110, is by the
Dutch Woodcraft Shops. Top 15"x22" and 25" high. The
oval, modern kneehole desk. No. 42, is selected irom the line
oi the Bay View Furniture Co., Holland, Mich. Top 50" x 24",
walnut veneered, priced $65. Modem occasional book stand
by Imperial Furniture Co. and chair by the Schoonbeck Co.,
Grand Rapids. Both displayed at Imperial factory show-rooms.
Tripod table. No. 960, made by the Fine Arts Furni-ture
Co., Grand Rapids. Top 20" x 20", height 26", leather
top. This piece is a reproduction, priced at $17. Shown in
the Waters-Klingman Bldg.
I;
idid
- •• • • . , .
•Mo1
The modern chair. No. 1950, at the left is by
the Charlotte Chair Co., shown in that con-cern's
display in the Fine Arts Bldg. The
Sheraton secretary. No. 880, is by Bay View-
Furniture Co., Holland, Mich., displayed in
the American Furniture Mart. Mahogany or
walnut veneers, solid writing board, height
77", base 19" x 33", priced at $53. The Chip-pendale
cocktail table. No. 2004, mahogany,
is by the Fine Arts Furniture Co., displayed
in the Waters-Klingman Bldg. Top 20"x36",
height 16", price $29. The modern cocktail
table. No. 60, is manufactured by Charles R.
Sligh Co., Holland, Mich., whose display is
in the Waters-Klingman Bldg. Top 36" x 18",
height 17". The contemporary desk. No. 2043,
is made by the same concern. Top 50" x 25".
At the left is a bedroom ensemble by West
Michigan Furniture Co., Holland, Mich., No.
880, genuine mahogany, priced 3 pieces $184.
Exhibited in the Waters-Klingman Bldg. The
office group at the bottom is by the Gunn
Furniture Co., Grand Rapids.
20 FINE FURNITURE
listed RETAILING TIPS
-Room Outfit $17"
3 11,.,,
Employees' month at Shan-non's,
Tulsa, Oklct., promoted
through the use of pictures
and statements by the sales
iorce in conjunction with regu-lar
advertising, has proved a
success during the nine years
it has been employed.
Employees' Month
FOR nine consecutive years Shan-non's
Furniture Store, Tulsa,
Okla., has held an employees' month
during January. It is always a suc-cessful
promotion.
Advertising this year consisted
simply in running a picture of one
of the store's employees along with
the regular advertising, playing up
a brief sales statement by the em-ployee.
"The purpose of such promotion,"
states C. J. Caldwell, advertising
manager, "is simply to call the at-tention
of friends of our salesmen
to the fact that they are associated
with the store.
"We have found that where a
proprietor's personal appeal to his
friends in a store's advertising will
have little noticeable effect, the
occasional appeal of an employee
will have just the opposite result."
Each employee was given a turn,
when the week's sales were known
as "his week," and the article of
which he made a specialty was
given play. Generally, however, no
single article was pushed above
others, although a group outfit, in-cluding
a three-room set, sold ex-tremely
well. Since the policy of
the Tulsa store has been to avoid
all special inducement sales, em-ployees'
month was limited to the
single personal appeal.
The advertising copy contained
such leaders as:
"Lon A. Beddoe says: Aside from
selling furniture my chief hobby is
playing golf and I like to compare poor
kitchen ranges with poor golf clubs,
for no matter how hard you try, the
ball will not carry where you want it
to; thus a poor range ruins that din-ner
with which you are trying so hard
to make a good impression. I am happy
to let all my friends know that I am
home from the furniture market with
many new ideas, and I am only wait-ing
for an opportunity of being of serv-ice
to you."
One of the unusual revelations of
Shannon's employees' month this
year was the fact that one of its
youngest salesmen, newest in point
of service, drew the heaviest re-sponse.
Get-Acquainted-No-Cash
A"GET-acquainted no-cash" plan
which brings the customer into
the store on regular weekly visits
has been introduced by the Fred
Davis Furniture Co., Denver, as
one method of increasing store
traffic.
The basis of the plan is the selec-tion
of a demand item—with a new
offer every week or two—purchase-able
only on weekly credit terms.
Some of the items used are lawn-mowers,
china sets, bridge lamps,
end tables, rugs and radios. The
particular weekly demand item
selected is advertised in the news-papers
to the effect that the cus-tomer's
presence and account is re-quested
at the Fred Davis Furni-ture
Co. with the weekly demand
item as his means of introduction.
Buying by proxy, for cash, C.O.D.
orders, phone orders are not accept-able.
The plan is to get the cus-tomer
into the store.
''The item is offered to the cus-tomer
on terms of $1 down and $1
a week," informs A. J. Gazin, credit
manager. "This necessitates weekly
visits from each customer and
affords a personal contact that is
one of the most valuable selling
assets to the salesmen and the
credit department. It is valuable
for the following reasons in their
order of importance: (1) Sales re-sistance
lowered by repeated visits
to the store. (2) Customer notices
stock and prices in each visit. (3')i
Salesman has opportunity to an-alyze
customer's needs and make
necessary suggestions.
Cash customers enter the store
every day, buy a piece of furniture,
pay for it and are gone. The sales-man
has nothing to show for the
sale except the customer's money,
his name and address.
"The credit customer, on the
other hand," says Gazin, "during
the regular weekly visits to the
store, becomes known to most of
the store personnel. The salesman
greets him. Conversation ensues.
The credit customer comes to enjoy
visits to the store.
"We try to get the cash customer
who visits the store once or twice a
year, as a credit customer. The
main purpose is to arouse his in-terest
in the store so he will come in
because he wants to. The "no-cash"
plan arouses his curiosity or maybe
he has a definite need for the de-mand
item advertised. Once he is
inside the store his sales resistance
is lowered by the salesmen them-selves
and the displays of stock."
i
f o r M A Y , 1 9 3 6 21
CLEARING HCUSE
An odds and ends outlet. Start summer program in spring with saleable leader.
Clearing House
rT~lHREE merchandising problems
1 were solved by the establish-ment
of a "clearing house" for the
Del-Teet Furniture Co., Denver,
Colo.
First, an outlet for odds and ends
that sells this merchandise with a
minimum loss. Bargain hunters are
attracted where regular mark-downs
will not produce results. Secondly,
a spot is provided for "saleing" cer-tain
items without making it neces-sary
to promote an entire group on
the price appeal. Thirdly, a corner
of the store is put to work that was.
formerly of no value from a sales
volume standpoint.
A nook between the first and sec-ond
floors was picked for the "clear-ing
house." Here can be found mer-chandise
that failed to sell, the re-mainder
of a large shipment or
shopworn merchandise. The orig-inal
and new price are prominently
posted, illustrating the saving. The
"clearing house" is advertised in
window cards as well as by store
posters.
Summer in Spring
ENET Furniture Co., Tulsa,
Okla., is developing a summer
furniture program that promises
success. It is based on two prin-ciples—
an early start and a sale-able
item as a leader. The plan
was worked out by John Cloud,
manager, who employed the promo-tion
successfully in the sale of more
than 400 gliders in a Dallas, Texas,
store during the 193S summer sea-son.
Cloud uses a glider at a single
price and a metal folding refresh-ment
table as the key to his sum-mer
campaign. "Too many stores
postpone their seasonal promotions
until too late to do much good,"
claims Cloud. "This type of mer-chandise
should be promoted in
early spring advertising."
The glider and table are featured
in all advertising and spotlighted in
window displays. Fabrics for glider
coverings are played conspicuously.
Another item of importance is the
selection of a popular priced glider
—$19.95— for the event.
The advantages of such a scheme
are a concentration on one article
with considerable saving by cutting
down on the number of patterns,
the elimination of customer-confu-sion.
In addition to the sale of
gliders and refreshment tables other
outdoor furniture receives a good
play.
Fibber, We're Surprised
RAND Rapids, to the furniture
man, means only one place,
but to Fibber McGee, selected
world's champion liar this year by
the Burlington Liars' Club, it turn-ed
out to be quite a different place
when he took a flier at a job in the
Whittle & Sawdust Furniture Co.
during his coast to coast broadcast
for a well known wax manufacturer
early in February.
Fibber didn't know that there is
a Grand Rapids, Michigan, Ohio,
Minnesota and North Dakota and
as a result ended up in Grand Rap-ids,
Wis. What the script writer
didn't know was that the Wisconsin
city changed its name to Wisconsin
Rapids several years ago.
Down Payment Bonus
WE found salesmen anxious to
cooperate with us when we
cut them in on the profits to be
gained by increasing the down pay-ments
on washers," said A. B.
Piercy, manager of the household
appliance department, Hoosier Fur-niture
Co., Indianapolis, Ind.
The company sells its lowest
priced washers for $5 cash, $5 per
month. Salesmen were offered a
bonus of $1 cash and SO cents
monthly for two months if they
would obtain $6 cash and $6 a
month. Getting $8 down and $8 per
month on an appliance formerly
sold at $6 cash and $6 per month
brought the salesmen $1.25 in cash
and 75 cents per month for two
months. If they obtained $10 cash
and $10 payments from the sale of
the next higher priced washing
machines they were allowed $1.50
in cash and $1 monthly for two
months.
The salesman didn't receive credit
for the special monthly bonus unless
the payment was made within three
days from the date due. The cam-paign
encouraged prompt payments.
FIBBER <S MOLLY McGEE
. . . N. B. C. stars who learned about
Grand Rapids.
22 FINE FURNITURE
RADIO SALES
CLOSED IN STORE
By CHARLES N. TUNNELL
T H E Hart Furniture Co., Dallas, Texas, has no prob-
_L lems in handling outside radio salesmen, for no such
salesmen are employed, even though this firm, is one
of the largest retailers of radios in the entire South.
With an annual volume of approximately 2000 radios
for the past five years, all sales have been made within
the store. Paul R. Berry is in charge of this radio
department.
There are no other special radio salesmen in the
store except that furniture salesmen sell radios when
they have a prospect. As this firm does not go to the
prospects' homes to make demonstrations and sales,
the reverse plan is employed—that of bringing pros-pects
to the store. Newspaper and other forms of ad-vertising
are used constantly. In most instances the
radio copy is run in connection with a general furni-ture
advertisement. But at other times, a special radio
ad is run separately.
Berry explained: "We advertise both our low
priced units and the high priced ones. We generally
feature one radio, then include various other units in
the ad. We have approximately SO sets on the floor
at all times that are hooked up ready for demonstra-tion.
These sets range in price from #18 to $250. We
demonstrate to every prospect that $25 will buy only
half as much as $50, and that tone and volume can
only be attained by paying a reasonable price for a
unit. As a result of this policy, Hart's sets stay sold.
Repossessions are less than 2%. About 75% of the
sales are for all-wave sets. Average unit sale is $65."
Hart's advertise radios at $1 weekly—but this does
not mean that the firm accepts a $1 down payment.
•v:
Above—International Radio Corp., Ann Arbor,
Mich., Kadette 66, walnut, six tube, two bands,
13%" long, 9" high, 6" deep, $19.95 list. Below—
(small unit) Kadette 400 (battery), completely
portable weighing 25 pounds, two distinct tuning
ranges cover standard and short wave. Kadette
77, straight grain and burl walnut, seven tube,
all world long and short wave, $26.95 list.
A minimum payment of 10% is required, and in
many instances the sale is cash or a larger down
payment. The $1 weekly installment plan applies only
to radios selling for less than $50. No radio install-ments
extend for more than 12 months.
The floor location of this radio department has a
great deal to do with its volume of sales. The radio
section is located on the first floor of the store, to one
side of the cashier's window where all bills are paid.
Many midgets are sold but most of these sales are
now being made to customers who have better sets for
the home and want the small sets for an upstairs room
or a bedroom. On the other hand many of the better
type models are selling to customers who bought
midgets a year or two ago. They were pressed for
money at that time, but now with some improvement
in income, they are placing the midget in a bedroom
and buying a console set for larger rooms in the home.
"Some dealers quit selling radios when frost leaves
the ground," said Berry, "but our overhead does not
stop with summer. Neither does our radio sales.
October to Christmas is our best season, but we sell
radios every month of the year. We advertise con-sistently
during the summer months and close many
sales during that season."
This radio retailer has no trouble in handling used
radios. "An allowance of $12.50 to $15 is made on
most good radio sales for trade-in," says Berry, "if
the unit we are selling retails for more than $50. We
accept no trade-ins for sets under $50. A $15 radio
can be reconditioned and sold for $29.95. A better
mark-up is averaged on used sets than on new units.
Profit on a new radio is never permitted to be tied up
entirely in a used set. However, on a sale of a new
set at $150, $20 may be allowed on a very good
trade-in."
Hart's employ one exclusive radio service man. This
man made 3030 service calls in 1933 and his 1935
average surpassed this number. The firm charges $1.50
minimum for service calls. Supplementing this service-man's
efforts is another employe who installs radios
and takes care of service calls that cannot be handled
promptly by the regular man.
l o r MAY, 1936 23
SHOWMANSHIP SELLS APPLIANCES
Dramatizing Kitchen
ATHEATRICAL presentation of
a model kitchen, with a qual-ity
price gas range as the "star,"
uncovered a profitable market for
the Denver Dry Goods Co.
The store started "cold" on the
promotion as formerly the house
furnishings department placed no
emphasis on ranges. In adding the
new $112.50 line, P. Weill, buyer,
had a stage constructed to demon-strate
the effectiveness of the new
line. Over SO sales resulted.
Cooking done on the stage by a
local expert gave prospects actual
food-results during part of each
day of the promotion. In conclud-ing
sales, Weill found that women
proved more effective than men.
"They talk the same language as
To dramatize this attitude toward
appliance merchandising the Grun-baum
appliance division held a
three-day "Modern Kitchen Show"
tied in with a $1000 prize promo-tion.
The show was staged in the
appliance section of the store. More
than 1500 women attended daily
and a supplementary microphone
was installed on the first floor
where the overflow crowd heard the
speakers and 67 pressure cookers
were sold in two days.
The show was packed with talks
and demonstrations by local econ-omists
and authorities. A special
speaker and demonstrator was Rene
Chauveau, instruction chef of an
important railroad.
Every section of the appliance
division came in for stage attention.
The washer unit, for example, was
, - ' • • > »
publicized by demonstrations on
how to wash difficult pieces, the
general procedure to be followed
for best results in starching, stain
removal, etc. Talks and demonstra-tions
on cake making, bread mak-ing,
the preparation of unusual
dishes, dramatized the range unit;
similarly, a demonstration on refrig-erator-
prepared foods and special-ties
dramatized the refrigeration
section.
"But our aim throughout the
entire show," emphasized N. R.
A'lello, appliance manager, "was to
make this more than a cooking dem-onstration.
All of our efforts were
funneled down to one fine point—
that of selling the modern kitchen
—which means that we sought to
dramatize the part that modern
home appliances play in easier, bet-ter
and more economical house-keeping."
The prize contest conducted in
conjunction with the "show" attests
to the drawing power of the event
with 387 women competing for the
washing machine and the ironer
offered for the two best letters on
the subjects, "Why I Want an
Ironer," "Why I Want a Washer."
A total of 750 women brought their
cakes for entry in the cake baking
contest competing for merchandise
prizes such as ranges, refrigerators,
radios, and 200 women competed
for the prizes, similarly large,
offered in the bread baking contest.
the customer; as a result I find that
as far as gas ranges go, a 'one
woman to another' is the best sell-ing
combination."
Further promotion on introducing
a new line included main floor aisle
displays and a department display
against the elevators. Playing up of
the unusual construction was made
the basis of the display plan.
Culinary Competition
HPHE Grunbaum Bros. Furniture
_L Co., Seattle, aims to have every
member of their staff sell home ap-pliances
and think in terms of sell-ing
the modern kitchen with the
idea that the customer viewpoint is
the most important factor in con-nection
with any appliance.
Denver Dry Goods Co. kitchen goes
theatrical. M-11* ovet iifty S112.S0 ranges.
Cal: h'&.'mg. lelto:-writing appliance
tb chaw over 15QQ women, sells
67 pressure cookers in two days.
24 FINE FURNITURE
Refrigerator Obsolescense
WE no longer accept the state-ment,
'We have an electric
refrigerator' as the death knell of a
sale," says A. L. George, manager,
Rusk Furniture Store, Terre Haute,
Ind. "We find out how old the
machine is; if it's more than five
years old, we talk replacement.
During the past year we made 17
replacement sales.
"We made a survey of Terre
Haute and found that the satura-tion
percentage was high. But elec-tric
refrigerators have been well
merchandised in this territory. We
did our share. There are now pos-sibilities
on replacement sales. The
older refrigerators in use need con-siderable
repairs. Housewives are
agreeable at times to suggestions to
replace their old machines with new
units instead of paying for expen-sive
repairs.
"Then, too, the newer models are
decidedly more convenient and at-tractive.
Electric refrigerators do
not last forever any more than
washing machines and irons, so re-placement
sales are a factor to be
reckoned with."
Using the User
p E value of "Using the User"
X in making sales was conclusively
demonstrated by the George P. Pal-mer
Co., refrigerator dealers at
West Chester, Pa. This company
started selling General Electric re-frigerators
in 1928, during the first
year installing 79 refrigerators. Sales
during ensuing years were corre-spondingly
good, but the Palmer
Co. wanted to do something to
make sales leap. The Palmer Co.
worked out an idea. The plan was
to send a printed questionnaire,
with an individually typed letter, to
each of the 79 original purchasers
of refrigerators, people who had
owned a General Electric for seven
years or more. The cost, including
printing of the questionnaire, stamps
and stenographer's time, was only
$12.50.
In the letter the refrigerator user
Mas asked a number of questions:
How many times the refrigerator
has been out of service, how many
service calls were necessary, the
monthly current charge for opera-tion
of the appliance and whether
or not the performance of the re-frigerator
had lived up to the claims
made for it. The user was asked to
be frank, "brutal" if necessary, in
replying. The letter also asked per-mission
to use the user's name in
local sales endeavor.
Three days after the 79 letters
had been sent out 50% of the users
had replied. Within two weeks 52
replies had been received. The total
service expense for the 52 units was
$21.25. The replies to the question-naires
had the best sales argument
for use on prospects. The summary
of the questionnaires was placed
upon a large window placard. It
was used in newspaper advertising.
Every prospect knew one or more
of those users personally.
The method of using the user is
a natural one for closing sales. The
idea, naturally, is best adapted to
small communities.
Home Show Prospects
T A. PALMER, Palmer Furni-
J_i. ture Co., Fort Wayne, Ind.,
finds that exhibiting at a yearly
Home Show in his city many pros-pects
for furniture are obtained. At
the same time a worthwhile educa-tional
program can be conducted on
quality furniture.
'"The advantage of a show of this
kind lies in the fact that visitors
have plenty of time to inquire con-cerning
various products without
feeling obliged to buy," said Pal-mer.
"Often people are interested
in a certain piece of furniture but
do not come into a furniture store
to inquire about it because they are
not quite ready to buy and do not
like to walk out without making a
purchase.
"However, at a home or furniture
show it is different. People know
that such shows are staged mostly
for educational purposes and feel
free to ask many questions.
"Such a cooperative show helps
build up a fine prospect list that can
be cashed in on later. It gives an
idea as to the general status of the
prospects, what items they are in-terested
in and what points they
like to have explained in detail. You
answer more questions at the aver-age
home show booth than in your
store."
Range Costs Nothing
'"THROUGH the use of a pay-for-
J_ itself credit plan in the promo-tion
of new combination ranges,
Thompson Furniture Co., Law-renceville,
111., produced a 33% in-crease
in sales. They also stepped
up sales from the $129.50 to $169.50
ranges with a majority of customers.
"We explain that by using our
18-month credit plan the lower price
range will save in fuel its small
monthly payments," said Leonard
Mills, homeware buyer. "The bet-ter
range will not quite pay for it-self
in 18 months, but most cus-tomers
will buy the larger stove due
to the credit arrangement."
Definite figures are used to illus-trate
the saving. The customer's
gas range is taken in as the first
payment, leaving $6.40 to $6.60
as the monthly payment for the
smaller range.
The actual savings are listed as
follows:
1. Cutting fuel costs in the fur-nace
or heating plant. During the
spring and autumn heat from the
combination range will be sufficient
to avoid starting the heating plant.
At least two tons of coal, or the
equivalent in gas or oil, can be
saved in this way.
2. More perfect combustion in
the new gas burners, plus insula-tion
and heat saving devices, save
from one to two dollars on the gas
bill of the average household.
3. Using the coal range means
an additional saving in gas, varying
according to the season.
Add up the savings and compare
total with the small monthly pay-ment.
With all the seasons repre-sented
in the cost-cutting picture,
the 18-month plan of paying for it-self
has produced a definite increase
in business.
Open Air Ironing
OPEN air ironing demonstrations
are the chief source of leads
for ironer sales at Horton's furni-ture,
Santa Ana, Cal. The demon-strations
are conducted just outside
the store door in the vestibule.
Here complete facilities are at
hand, including a machine, several
chairs for garnering prospects from
passersby, racks for hanging fin-ished
work, etc. The position is
ideally suited for the demonstration
of appliances, Horton points out.
Use of the vestibule in this fashion
gives the store an extra window and
one more valuable than enclosures
because women who are really in-terested
will stop, sit down and
watch the demonstration.
Although the demonstration is
conducted by a woman, a salesman
is at hand just inside the door. At
a nod from the demonstrator he can
exit and lead the prospect inside for
the conclusion of the deal.
f o r MAY, 1 9 3 6 25
U-E PORTED TO
"FINE FUP-NITUP-E"
WITHIN THE PAST
TWO MONTHS-Harrv
"Pat
CROWE Al THE LAST AUPKET
•PAT" PANICKED THB F»^g ^
"FROLICS" WITH HIS K B°SS
(iKIP JT.'j FIDDLE
HOW OF THE
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Co. OF COLUMBUS.
OHIO- IP you PLEASE
MISTEP-PRESIDENT.
AtMBASSADORS
AT LAP-OE FO{i-
THE
PUE.NITUP-E
PRESIDENT, CHAP-LES
C . OF HOLLAND.
AND DAVIS
6ENNETT
FINE FURNITURE
FAMILIAR DESIGNS, INTERPRETED
By F A M O U S DESIGNERS
^American Colonial
INTERPRETING traditional furniture and adapting
X it to commercial purposes, correctly, entails more
than a cursory knowledge of the fundamentals of furni-ture
design. Where to go for ideas and how to
recognize them when found is an art developed only
through years of association with furniture history. As
an aid to the furtherance of good furniture design and
knowledge of what makes it so, FINE FURNITURE
inaugurates this department, conducted by designers,
successful commercially and having a background that
entitles them to discuss authoritatively, a subject of
interest to the entire furniture industry.
Where do designers get their ideas? A natural, fre-quent
and in some cases, embarrassing, question.
Frank C. Lee, in this month's Sketch Book, demon-strates
how a commercial piece is developed.
Having in mind an adaptation of American Colonial,
based on Georgian influence, he thumbed through a
copy of Wallace' Nutting's Furniture Treasury. Coming
upon a mirror that struck his fancy, he saw possibili-ties
of developing a commercial suite. The sketch in
the left hand corner of the opposite page is a copy from
the book — a mirror produced about 1775, with wire
wheat ears above the urn which was a feature of
Hepplewhite's period and incorporating beaded dec-oration.
Now for the transition to commercialism.
In the first place the proportion of the pediment on
the original mirror is out of scale for current use. It
must be reduced in height and altered in silhoutte.
The expensive wire wheat ears are replaced with wood
carving, as is the gold bead on the face. So much for
the mirror.
The cabriole leg in the right hand corner is a beauti-ful
specimen of Chippendale carving, taken from an-other
of Nutting's books. Examination of the exquisite
detail on the knee and comparison with the leg on the
finished sketch illustrates the modification necessary in
reducing genuine motifs to modern production methods
and current price trends. The slightly rounded corner
is also a deviation from honest Chippendale in favor
of commercialism. The acute angle of the purer style
is prohibited by production costs. The characteristic
claw and ball foot is taken from a Philadelphia low
boy, also in Nutting's vol. III.
An interesting bit of lore concerning the bracket is
that such an addition enhanced the piece it adorned
two and often three times its value.
Thus we have here assembled several characteristic
motifs, indirectly related, and consolidated them into a
harmonious single unit. The style is American Colonial,
Georgian influence, the wood mahogany and the price
— possible in the medium price bracket.
HIS DRAWING BOARD HAD WHEELS
T"1 HERE'S something incongruous
J_ about a 6 foot 3 inch, 210 pound
man making his livlihood pushing
a pencil around. Yet some of the
most colorful, capable, practical
artists we've known have been two-fisted
he-men. And speaking of
color, Frank C. Lee has crowded
more than the average man's allot-ment
into his life. Following an
architecural training at Pratt Insti-tute,
Brooklyn, he became a
draughtsman in W. & J. Sloane's,
New York, designing department,
from where Uncle Same recruited
him for service in an Ammunition
train in France. Between liason
duty with the French and American
armies, action in the Meuse-Argonne
drive, plus activity in the intelli-gence
department, his military
career was quite complete. So he
hurried back to his drawing board
at Sloane's. Then a fling with Mar-shall-
Field's, designing furniture for
U. S. shipping board fleet. Proxim-ity
with the sea stirred his wander-lust
and he landed in Waring &
Gillow's, London, and to date holds
the rating of being the only Ameri-can
born designer ever to have
worked in those famous studios.
Thence to Madrid, Spain, and for
two years directed the decorating
of Ducal estates for Waring & Gil-lows.
Berkey & Gay, U. S. _ A.,
beckoned and in 1922 Frank joined
the staff, for nine years. Then
followed Landstrom Furniture Corp.
and finally a free lance career.
Frank is well represented in the
new B. & G. line.
He is firmly convinced that the
taste of the average consumer is
slowly but surely improving. His
professional aim is to design fast-selling
furniture, as beautiful as
possible and within the price range
of the average consumer.
Despite his years-spent-in-Europe
background, Frank's memories run
to days with old Sloane kindred
souls, Millington, Hoffmann, Koster
and others, gathered around a "red
ink" table d'hote 35 cent dinner.
Frank enjoys flying, raises Scotch
FRANK C. LEE
. . . enjoys "red ink" dinners.
terriers, gets a laugh out of the ex-pression
"Now what we want is
something cheap with a lot of kick
in it," and his favorite writing is
"Enclosed find check."-THE EDITOR.
f o r MAY, 1936 27
; f» c *. „' u. T v ^
-'V : -: '
\ : -.
, 111
/ - r:
r r » . - , . * «
Utilitarian and colorful, thought-fully
planned drawer and cup-board
space, the Wonder House
kitchen is envied by visiting
housewives. A Magic Chef stove
and Electrolux refrigerator are in-cluded
in the equipment. The
kitchen-secretary is pictured on
the opposite page, with its cook-book
library, writing desk and
telephone.
Hastings Table Co. created the
dining room group done in smoke
gray with satin chrome finish,
upholstered in mulberry satin.
See opposite page.
Carpathian elm burl, trimmed in
pearl gray, this modern bedroom
suite by Widdicomb Furniture Co.
received visitors' plaudits.
Corner of living room showing
Chinese patterned, yellow mohair
chair, by Mueller Furniture Co.
This concern also made the velvet
green corduroy davenport. At the
bottom of the opposite page is the
Wonder House in winter setting.
WONDER HOUSE STIRS BUSINESS
T7IRST presentation of modern
X prefabricated houses for mass
consumption occurred at the 1933
Chicago World's Fair. Building
authorities forecast the erection of
more than six million homes in the
United States during the next ten
years. A good percentage will be
over-the-counter structures, off-springs
of Chicago's exhibit, prov-ing
that this type of dwelling has
rapidly gained momentum and has
captivated the imagination of poten-tial
home-builders. An instance in
point is the "All Gas Wonder
House" built by the Grand Rapids
Gas Light Co., the first dwelling of
its type constructed in the United
States showing recent developments in gas appliances
for the home.
Says Howard T. Fisher, president and chief archi-tect
of General Houses, Inc., originators and pioneers
of steel panel structures, "We have demonstrated that
the prefabricated steel panel dwelling, efficiently plan-ned
and economically built for the modern family, is
an accomplished fact. . . . Owners are finding their
steel houses superior because of the savings in fuel
and other maintenance economies."
All Gas Wonder House was a dual promotion. Built
by the Gas Light Co., Herpolsheimer's department
store assumed the responsibility of interior furnishings.
Herpolsheimer's hold a Grand Rapids Furniture
Makers Guild franchise.
"The increasing demand for modern homes," says
John Folkema, decorating chief at Herpolsheimer's, "is
stimulating the production of modern furniture and
this development will prove of special importance to
Grand Rapids, long a home-owning city and a center
of furniture style creation."
Results • Questioned regarding the importance of
such a promotion and its value to the store, Folkema
answered, "Actual business resulting from the Wonder
House is difficult to trace. That is, in dollars and
cents. We do know that it has increased interest in
home furnishing departments because customers in-quire
about combinations similar to those exhibited in
the Wonder House. Drapery combinations, floor cover-ings,
bedspreads, upholstery coverings are requested."
For 25 years Folkema has been assisting Herpol-sheimer's
customers in dressing up their homes. Dec-orating
jobs have been sold in Illinois, Pennsylvania,
California, Montana and recently he received a com-munication
from Florida. "This woman heard about the
Wonder House and wanted information about it. . . "
Stimulant • Interest is higher today in home-beautification
than at any time during the past quar-ter
century, claims furnisher Folkema, and he attrib-utes
the increased interest to the development of
modern. "It has definitely freshened the decorative
viewpoint. Not that traditional furniture will be rele-gated
to the attics and basements, but simply that the
' 4 •
30 FINE FURNITURE
Herman Miller Furniture Co. supplied the utility
cabinet, Ralph Morse Co. the upholstered chair and
Pullman Couch Co. the studio couch for the den.
Mahogany modern bedroom group by Johnson,
Handley. Johnson Co., chaise lounge by Michigan
Seating Co.
Mirrored fireplace reflects twin chairs in frieze by
Baker Companies, Inc., and acacia coffee table,
satin chrome trimmed, by Widdicomb Furniture Co.
new forms, colors and spirit of contemporary furnish-ings
have intrigued the furnishing-conscious customer."
When 7000 persons crowded through Wonder House
the opening day (in near zero weather), daily num-bers,
up to 1000 a day, continued to show interest and
Herpolsheimer's furniture, drapery and floor covering
departments showed substantial volume increases,
Folkema and his staff commenced to feel that the many
days and dollars spent on the promotion were not lost.
Decoration • Pleasing, practical and predominately
modern, the Wonder House justly rates the attention
it has created. For those interested in color schemes,
we present briefly the decorative treatment.
Simple charm and a feeling of spaciousness affords
a pleasant introduction in the reception hall. Black
and cream linoleum, grey, white and silver striped
wallpaper, lemon-yellow ceiling and yellow gauze cur-tains
produce a sense of warmth. A Gilbert Rohde
console table in East Indian Laurel faces the entrance.
Two cocoa brown and two chalk white walls feature
the living room. A rose-tinted mirrored fireplace, in-directly
lighted from the mantel, is strikingly modern.
Reeded copper andirons complement similar treatment
in the mirror, affording classic relief. Chinese Chip-pendale
influence enters in minor details, bamboo effect
on window cornices and repeated bamboo pattern in
the gauze curtains. An emerald green, velvet corduroy
davenport is placed against a cocoa colored wall, a
yellow mohair chair, a pair of twin chairs, covered in
tete de negre frieze with eggshell fringe, a large coffee
table in acacia wood trimmed with chrome and a fan-back
chair covered in down pigskin, afford color accent.
Startling at first is the effect attained in the dining
room. Mulberry, silver gray, smoke gray and chalk
white. Radical is the idea of matching the mulberry
floor covering and ceiling. This is possible only in a
room such as this, where one entire wall and half of
another adjacent is composed of a solid bank of win-dows.
Venetian blinds, drapery treatment and smart
window boxes relieve what might have been a most
severe effect. Lockweave (Bigelow Sanford) figured
carpet throughout the house gives a personal touch, as
it can be made to order. The furniture is finished
smoke grey with satin chrome trim.
Silver gray, walnut and coral accent trim the library
smartly. Primarily a library, the studio couch and
utility cabinet transform it into an extra bedroom, be-ing
adjacent to the powder room with its tiled and
enclosed shower bath and full cedar-lined closet.
Two horizontally-striped peach and silver papered
walls matched by two painted sea green surfaces, give
an unusual effect in the master's bedroom. Shades are
repeated in the rainbow treatment of the curtains.
Mahogany, refined modern, completes the ensemble.
Slate blue walls, white ceiling and woodwork, dark
gray floor with silver gray and coral design, completes
the color symphony of the guest room. Blue chintz
curtains with huge white poppy design relieves the
severity. The furniture is made of Carpathian elm burl
trimmed in pearl gray.
The kitchen is completely utilitarian and well lighted.
A compact arrangement, U-shaped, permits the lining
of three walls with major equipment. Formica is used
for wall covering, painted tomato red, chromium strips
covering the panel joints, relieved by cream enamel
woodwork. An Electrolux refrigerator and Magic Chef
stove complete the equipment. Thoughtful planning of
drawer and cupboard space is evident. Obviously, the
most commented-upon room in Wonder House.
31
THE T CUSTOMERS' VIEWPOINT
We Buy 25% on Impulse
By RUTH McINERNEY
THE hand that rocks the cradle
X rings the cash registers of the
nation. We do 85 % of the buying,
own 70% of the wealth and hold
65% of the savings accounts.
Who is this New Woman?
She's impulsive. We buy, 25 %
or more, on impulse. No, don't take
my word for it. The next time the
women members of your family
come home from a shopping tour,
corner them diplomatically and ask:
"Darling, did you plan to buy this
and this and this when you started
out from the house? Were they on
your shopping list?" (Practice say-ing
this beforehand because the
right intonation is necessary. The
lady might feel on the defensive, as
she has every right to be.)
But a frank reply will sound
something like this: "I really didn't
intend to buy that and that and
that. But, you know, they looked
so nice, and such a grand value—
I couldn't resist."
Impulse Item • Have you made
full provision for the fact one-fourth
of what we buy is because merchan-dise
has been placed and priced
attractively? Is the sales scene in
your store set for impulse purchas-ing?
There are plenty of items
around a furniture store that are
"naturals" in impulse buying —
lamps, scatter rugs, small tables,
magazine and knick-knack racks,
pictures, lamp shades, bric-a-brac,
etc. These are the things that add
a great deal to a room for com-paratively
little expenditure. They
can give a room an entirely fresh
personality at small cost. Home-makers
are instinctively on the look-out
for them.
Now, why don't we purchase
more of these important little acces-sories
at furniture stores? Because
they are frequently impulse pur-chases,
and in order that the inn-pulse
spirit perform unhampered,
there must be free buying con-ditions.
Open Door • Some stores still
have the idea that the instant a
customer crosses the threshold she
automatically assumes a share of
the overhead. Each shopper is ex-pected
to play at least one note on
the cash register. So we don't go
"looking" in some furniture stores.
We stay outside, looking in. And
window shopping pays a merchant
scant dividends without some action
in the looking.
We continue to patronize—do our
looking—make most impulse pur-chases—
in the stores where the
Open Door policy prevails.
"Come in out of the bad weather,"
advertises Marshall Field & Co.
during the rainy season. "See our
cheerful departments."
More than a quarter of a cen-tury
ago Selfridge startled London
and the merchandising world by
inaugurating such a policy in his
store. People actually were not ex-pected
to buy when they came in.
Department and ten-cent stores fol-lowed
suit. But the specialty stores
have, for the most part, held out to
this very day.
Yet every merchant will readily
admit that a customer in the store
is worth three standing outside
looking in.
Every furniture store is a poten-tial
homemakers' haven. Women go
shopping once a day usually. The
matter of food is the regular item.
You'd expect to find few furnishing
items in the shopping bag on the
return trip. But look! Here we find
a new rug for the bathroom—
bought impulsively because the cus-tomer
saw it offered in her favorite
store as she walked without any
deliberate buying intentions through
the welcome aisles.
The daily shopping map looks a
great deal alike everywhere. The
customer visits food stores, then de-partment
and dime stores. The de-sire
to "see what's new" is height-ened
by the understood atmosphere
of welcome, of freedom from buying
obligations.
Coaxing Trade • If the house-wives
of your community do not
include your store on their daily
shopping trips, here are some ways
to coax them across the threshold:
1. The Open Door Policy.
Advertise it. Use it on promo-tional
literature—literally the
sketch of an open door, wel-come
on the mat, and the slo-gan
"Come in and look around."
2. Have a "New Idea" sec-tion
where housewives can see
new goods, or new arrange-ments,
or new labor-saving
devices.
(Please turn to Page 38)
Does the Open Door Policy pay? The porch
and garden furniture section. McMamis Bros.,
Elizabeth, N. ]., sells four out of five customers.
32 FINE FURNITURE
Floor Coverings... Draperies . . . Fabrics
New Fabric Designs Stir Imagination, Coupled
with Alert Promotion, Intrigue Customers
Why Floor Covering
Department Clicked
M S. BULL opened a furni-
. ture and floor covering
store three years ago in Easton,
Pa., and developed exceptional
business on floor coverings. Bull
gives the following reasons:
Spent 5% of sales for adver-tising
during first year. Spends
4% now. Puts it all into news-paper
copy. Claims newspapers
can't be beat for coverage and
economy. Changes window dis-plays
twice a week and ties up
each display with newspaper
copy.
Employs only young salesmen
in rug department. Prefers to
train young men according to his
own ideas. Insists every rug sales-man
should take the selling
course offered by manufacturers.
Features well - known branded
lines of floor coverings. Avoids
special bargain sale advertising
excepting twice a year when he
cuts prices on dropped patterns
to clean up stock. His salesmen
get across the idea that people
have to live with their rugs for a
1
Bedspreads offer profit.
long time. Makes them glad to
pay more and calls it an invest-ment
in home satisfaction.
Like to send rugs on approval,
but always sends salesman along
to assist in arranging furnishings
and to aid customer in making
selection.
Opposes commission and bon-us
plans for salesmen. Prefers to
pay salesmen what they earn.
Wants them to do constructive
selling. Says bonus systems en-courage
improper sales tactics.
Employs no linoleum layers.
Has this work done on contract
basis, so much per square yard,
by outside firm of specialists who
guarantee workmanship. Knows
exactly what each job costs be-fore
it is started. Has no over-head
for idle employes during
dull periods.
Doesn't send out felt-base rugs
on approval. If customer is in
doubt about size, arrangements
are made for salesman to visit
home, take measurements, get
definite decision on size of rug
customer wants.
Traffic Increased by
Bedspread Display
7\ CUSTOMER inside a store
x i . may not necessarily make a
purchase—but there is more like-lihood
of it than if she never
came into the store. One of the
big jobs of the furniture store is
to get customers inside whether
or not they buy immediately.
Good furniture, well displayed in
the window will, of course, at-tract
the woman who wants to
re-furnish. But it will not attract
the casual shopper who, once in
the store, may prove to be a good
customer.
For this reason, there is a def-inite
trend towards featuring re-tail
merchandise in the lower
price ranges. Bedspreads, espe-cially,
are well suited to the pur-pose.
They fall naturally into the
#2, 3, and $4 price ranges. They
appeal to women who may not
at the moment be interested in
$100 or $200 bedroom suites.
And they furnish many potential
customers an excuse to go into a
store and look around.
Another good reason for fea-turing
spreads is that they show
off beds and bedroom furniture
to good advantage. A well-cov-ered
bed gives a customer a good
idea of how it will look in her
. . . .
* ' • , - 1 . • ' • •
< • * » • . . - . • —
V - ' \
Swagger, Artloom
mohair and cotton
: flat weave, ex-pressing
smart in-formality.
Practical
for "soft" uphol-stery.
Mallinson Import-ing
Co., Inc., Cas-co
Bay fabric. No.
12.
^fc..-j»*"»i*m»jf * - • • *
Mallinson Import-ing
Co., Inc., Ccts-co
Bay fabric. No.
13.
Parker, Artloom
Howard frize, de-parture
from plain
frizes at plain frize
prices.
f o r M A Y , 1 9 3 6 33
room. Jacquard spreads are partic-ularly
well-suited for this purpose.
They come in a wide variety of pat-terns
that fit well into any scheme
of decoration.
Bedspreads offer good profit and
quick turnover, can be stocked in
comparatively small space and can
be featured without taking up addi-tional
room.
Small Rug Sales
Increased 50%
rT1HE greatest difficulty in selling
J. small rugs is to get the regular
salesmen to take an interest in them.
New men try to sell small rugs for
a time but lose interest after a few
weeks. They see regular salesmen
making $75 to #100 sales in the
time it requires them to make a $5
sale of a small rug. Naturally they
try to avoid this business.
This problem has been solved by
the rug department of the Hoosier
Furniture Co., Indianapolis, Ind.,
by the employment of a specialty
girl to handle the selling and estab-lishing
of a model stock. Sales have
increased 50%.
The girl is permitted to sell only
small rugs so she really makes an
effort to develop volume. Her in-terest
is sustained by a reasonable
drawing account plus commission.
She can, by working hard, make a
good wage for a girl. Her draw is
the minimum but she always makes
considerably more on commissions.
At the same time selling overhead
has been reduced from about 8%
to 6%, a saving for the department
of about 25%. This makes possible
a proportionately larger profit.
L. T. Dixon, rug buyer, finds that
this concentration on small rugs de-velops
a degree of pride on the part
of the sales girl that leads to plus
sales. Says Dixon, "She has found
that small rugs offer excellent op-portunities
for suggestive selling. By
taking an interest in them and
studying their varied uses, color-applications
to decorative schemes
she can often sell several rugs to
the woman who intends to buy only
one."
The model stock plan makes it
possible to keep plenty of merchan-dise
in fast selling items and to re-duce
the inventory on slower sellers.
The original model was set up on
an estimated basis of past selling
experience for several months. At
present it is altered from time to
time to keep up with changing de-mand.
The general principle is one of
figuring turnover in a given period.
If an average of a dozen a week of
a certain item is sold, stock is kept
up to that mark, filling in when it
runs below that point. Color and
pattern assortments are complete
with stocks of slower sellers notice-ably
smaller than fast movers.
Display also plays a part in the
success of the system. All small rug
stock is shown on 18" high tables.
They are low enough to permit pil-ing
up a lot of stock without mak-ing
it appear unwieldy and yet
making the stock accessible to the
customers.
Rug Sales Rise
Through Radio
WJ. CHAMBERLIN Furniture
. Co., Casper, Wyo., put a
rug "specialist" (a store employee)
on the air for 15 minutes, three
times a week. He traced the history
of floor coverings from the days
when straw was crudely used by
primitive people up through the
ages to the latest products of the
rug maker.
To determine listener's interest,
the store staged a contest. Contest-ants
were asked to telephone the
store immediately following the
broadcast, quoting exact statements
from the broadcast. The prize
awarded was a $27.50 rug following
each broadcast.
"The response was phenomenal,"
related W. J. Chamberlin. "The
number of contestants grew by leaps
and bounds from one broadcast to
another. The Casper Telephone
Exchange with facilities for any
ordinary occasion was taxed.
"I was present in the Exchange
after one broadcast when 2700 tele-phone
calls were received.
"The influence of the campaign
on our rug department was immedi-ate
and pronounced. Visitors to the
department increased rapidly, sales
rocketed."
Goodall-Scmford Industries, through their sales division, 1. C. Chase & Co.,
report interest in their lino of flat fabrics. Iris (left circle), highly decorative,
designed to form large vertical columns of leaves and flowers across 50 ' width.
Tweed, textured fabric (lower left), 54" for upholsteiy as well as draperies.
When employed on furniture often combined with smooth or pile surfaced fab-rics.
Sable (riaht circle), 50' slightly serpentined plaid, in six colors. Glencove,
54 textured fabric having effect of open mesh superimposed on flat fabric.
^
34 FINE FURNITURE
Don't fail to see the new Luce lines . . .
aco
BIG NEW TABLE LINE -
PACKED WITH PROFIT FOR DEALERS
Completely new, the table line Luce is bringing out at the
May Market has what it takes. When it comes to promotion
and turnover, you can go places with it.
If you remember those famous table lines of the Furniture
Shops division of Luce, you'll find this one right up there
and a little ahead.
18th Century and modern. Original ideas. Fresh designing. Novel use of
woods. Carefully graded in the right price range.
f • ' f * *
Come out and have
lunch with Luce
in its beautiful factory dining
room, comparable in size and
facilities to a fine hotel. Here
the furniture men of America
congregate for luncheon dur-ing
the markets.
Traditional Luce values are built into
these tables. Closely figured on a
volume basis to give you an important
price advantage.
f o r M A Y . 1 9 3 6 35
have what you go to market to find
POWERFUL NEW ADDITIONS TO THE SUCCESS LINE OF
BEDROOM AND DINING GROUPS
Under Preparation for Months . . .
Emphasis on Traditional
Luce has been building up its case goods lines for the May Market
with important new suites from traditional sources, characterized by
a freedom of design which stamps them with originality. Challenging
effects have been produced with rare and unusual woods remarkable
for their color patterns.
These groups are bracketed in the price range where the bulk of
public buying is concentrated. They are volume suites for swift turn-over
— typical Luce profit-makers for retailers. Don't miss them.
LUCE FURNITURE CORPORATION
\^^'",
TO HELP YOU CAPITALIZE
GRAND RAPIDS PRESTIGE
IN FURNITURE —
' Luce furniture carries serially num-bered
cards certifying Luce Grand
Rapids design and workmanship as
i well as descriptive sales messages.
Entrance to the great
Luce plant, one of the
oldest and largest in
Grand Rapids f"
" -r.
36 FINE FURNITURE
Spring promotion display at Gimbel
Bros., Philadelphia. Fabrics, floor cover-ing,
furniture.
Arguments Don't Sell
MAKE every woman who enters
your store compare mentally
your new rugs with the rugs in her
own home, is one of the sales tips
from a "Sales Maker," published
by Hardwick & Magee.
Going further, the booklet sug-gests
cooperation with your custom-ers
— not arguments. Be sure to
give the impression that you are
representing their interest, and not
the store.
Some additional and pertinent
ideas follow: Keep in mind that in
seven cases out of ten the excuse
"I can't afford it," is just a smoke
screen. The customer will always
find a way to afford the article if
you make her realize its full value
. . . The success of any floor cover-ing
salesman is almost always in di-rect
proportion to his knowledge of
the goods he sells . . . Display ex-actly
the same rugs or carpets that
you advertise . . . Don't talk price
until you have to and then only in
relation to value . . . In interviewing
your customer, it is better to ask
the size of the room rather than
the size of the rug. Often a cus-tomer
thinks she wants a 9x12
when she should have a 9x IS . . .
Keep a list of satisfied customers
and their phone numbers, and make
a definite number of calls each day,
suggesting a visit to see some new
special offering.
Summer Sales Slants
IN the merchandising of summer
rugs segregation is of vital im-portance.
Advertising, appropriate
displays and emphasis on salesman-ship
are of almost equal importance.
Artloom achieves new effect in mod-em
Chinese in pattern at top. Two-toned
leaf, sprays of Oriental motifs
employ tones of orange, rust, blue,
gold, green, black. Introduction of
modem stripes in orange-rust is new
note. Center illustration shows
Parker-Wylie Brocado rug combining
modern and Colonial motifs. Bold
plaid line in brown, henna and blue
on sand ground. Florals in contrast-ing
colors. Artloom presents the mod-ern
number directly above.
In addition to the overworked
theme that summer rugs afford a
change in home furnishing atmos-phere,
capitalize on the idea of this
type of floor covering being suitable
for the guest room, sun room, din-ing
room and the recreation room.
The promotion of rugs of ade-quate
size is gaining in importance
in soft surfaced goods, especially
where the consumer is learning to
use larger rugs than the customary
9x12. Many widths of summer
rugs are available and the possibili-ties
of promoting a size suitable for
individual rooms is limitless. While
the superstyled soft surfaced rug is
attractive and popular, it is well to
remember that the average pocket-book
is more likely to be attracted
to wool and fibre rugs. This is
where salesmanship will have to be
exercised.
The salesman should be conver-sant
with facts on the wearing qual-ities,
fastness of colors, of fibre,
grass, wool, etc., summer floor cov-erings.
Rug displays in the rug depart-ment
and throughout the store, ex-hibiting
furniture, drapery and floor
coverings, will keep your customers
summer-rug conscious.
The listing of available sizes,
colors and prices together with suit-able
photographs is important in
your advertising program. Be sure
that you have adequate stocks, as
the method of selling samples has
its disadvantages. The end of every
season usually finds the buyer with
a grand stock of soiled rugs.
Ensemble displays like this Masland one
sell floor coverings, draperies, furniture.
..*... -L2..1
for MAY, 1936 37
PUBLIC ANNOUNCEMENT . . . by c/.et
"Laziest Humorist in the World'
Three Rivers, Mich.. April 15.—
(Special Dispatch to FINE FURNI-TURE).
Readers of FINE FURNITURE
the world over are to be congratu-lated
on an editorial feature which
will run in the columns of FINE
FURNITURE (Adv. It) from now on
unless something happens.
This feature is the direct result
of a recasting of a friendship estab-
1
ROD MACKENZIE
. . . Called Shaier lazy. Shafer called
him scurrilous and pusillanimous.
lished during the World War be-tween
Rod Mackenzie and Chet
Shafer.
During the War Rod Mackenzie
was a K. P. most of the time in
Ambulance Co., No. 339, 310th
Sanitary Train. So was Mr. Shafer.
Mr. Shafer also served 30 days'
punishment as a Latrine Orderly.
That's where Mr. Shafer's army
record outshines that of Mr. Mac-kenzie.
Mr. Mackenzie recently wrote to
Mr. Shafer at Three Rivers, Mich.,
where this particular announcement
is now being written.
Mr. Mackenzie said he wished
Mr. Shafer would write an article
a month for his magazine, FINE
FURNITURE (Adv. 2t). Mr. Mac-kenzie
said in his letter that this
was a lot to expect from Mr. Shafer
because Mr. Shafer was the "Laziest
humorist in the world." Mr. Shafer
wrote back to Mr. Mackenzie that
he would contribute this article if
Mr. Mackenzie would classify him
publicly as he had classified him
privately: "The laziest humorist in
the world." Mr. Mackenzie (Private
Mackenzie to me) agreed, and that's
that.
Mr. Shafer will write a dispatch
of some sort for FINE FURNITURE
(Adv. 3t) and Mr. Mackenzie will
do the sketches. This dispatch will
be written in the main offices of the
City News Bureau here. The City
News Bureau here is located in the
old G. A. R. & W. R. C. Hall, one
flight up over the Wittenberg Boys'
Newsstand, which is located in
where Old George Avery used to
run his Hay, Feed, Grain, Bean
Pods & Middlings Store, and just
kitterin' across the street from
where Old Levi Knauss ran his
Harness, Carriage & Bicycle Repos-itory.
(The newsstand is also next
door to where Big George Wilshatch
used to run his saloon).
From this office Private Shafer—
(Ah, and what a classic soldier he
was!—and Mackenzie, too!)—now
writes pieces for the Chicago Jour-nal
of Commerce, the Detroit News,
the South Bend News-Times and a
lot of other publications whose
editors don't stand much higher in
Mr. Shafer's estimation than the
editor of FINE FURNITURE (Adv.
4t). If there is one thing Mr. Shafer
don't know very much about it is
fine furniture (Adv. St). Neverthe-less,
Mr. Shafer will write a piece
every month—and will go down to
Roody Culver's Furniture Store &
Undertaking Parlors so that there
will be a furniturial, if not a
funereal, flavor to the contributions.
Just how Roody will figure in is
now uncertain. Roody is an ample
figure—bald, well paunched, genial.
He runs his place from an office in
the back end where there's a warm
stove for winter use and an open
window for the flies to zoom in, in
summer. Roody runs his business
tipped back in his chair against the
wall—and there's a spot on the wall
—a smudge—where his head has
rested, lo! these many years.
Mr. Shafer may go down to
Roody's office and write while Rod
does the sketching up in Grand
Rapids. Still, on the other hand, he
may not. Mr. Shafer might change
his mind and write next month's
piece from Fred Rohrer's Cigar
Store—the-fountain head of learn-ing
and wisdom. Wherever—how-ever—
Mr. Shafer will write the
copy and Mr. Mackenzie will do
the art. And if these two buck
privates—who won the war single-handed—
can't be depended upon,
the readers of FINE FURNITURE
(Adv. 6t) will have to utter their
complaints.
In Three Rivers Mr. Shafer lives
in the House of the Golden Rathole.
The House of the Golden Rathole
has a Bright Blue Butt'ry. Mr.
Shafer knows everybody in town
from Pus Reed, Bill Reed's brother,
to Matt VanScooter, the one-ton
trucker, who does all of Roody's
hauling. At times Mr. Shafer—in
his Hoss Coat—"Old Hans"—is re-garded
as a little queer. Especially
in at the Old Snug Restaurant. Just
how Mr. Mackenzie is regarded in
his home town is not for Mr. Shafer
to say. And what Mr. Shafer thinks
of Mr. Mackenzie, privately, might
almost match what Mr. Mackenzie
thinks of Mr. Shafer.
But that's enough of that.
CHET SHAFER
. . . taken at midnight in a Chicago
hotel which accounts for the vigil-ant
expression.
The world demands reading mat-ter.
Therefore, the world gets it.
Somehow, it's got to be got. And
this is a fit sample of what happens
when the demand springs up.
Mr. Mackenzie and Mr. Shafer
(sketches of whom appear accom-panying
this article)*—have agreed
*Mr. Shaier is wrong. He jorgot that he said
Editor-Artist Mackenzie was "just a shade behind."
Why draw pictures when photographs are handy.
38 FINE FURNITURE
that the secret of being a success as
a writer is to write. But they have
also agreed that the secret of a
writer's success is the reader's abil-ity
to read. As a reader of FINE
FURNITURE (Adv. 8 times—and
that's enough of that joke, too), you
are invited to examine the monthly
efforts of Mr. Shafer and Mr. Mac-kenzie.
If there's a crumb of some-thing
worthwhile contained in them
that's just your good luck. If not,
it's entirely Mr. Mackenzie's fault.
Because, from this end, the articles
will be impeccable—gloriously inter-esting
human documents.
Watch for Privates Shafer & Mac-kenzie's
next contribution to FINE
FURNITURE.
Shun Evil Companions.
(yrs) (SGD) CHET SHAFER,
"The World's Laziest Humorist."
Customers' Viewpoint
(Continued from Page 31)
3. Plan a Model Home to
which everyone is invited at
any time. Give it a perpetual
promotional angle by advertis-ing
"Come in and see the
Model Home with the Ever-
Interesting Personality. Small
changes of arrangement or fur-nishings
give the house new in-dividuality
each week. Come
in see how it's done—then try
out the ideas in your own
home."
4. Offer demonstrations of
kitchen equipment, cooking
schools, table setting contests
in which customers are asked
to come in and vote.
5. When people come into
the store and appear to wish
only to look, go easy on the
sales approach. Every customer
ought to be given time to fit a
piece of merchandise into her
own homemaking problems. No
salesman in the world can help
out. When a brisk clerk comes
forward with the go-getting
manner and says brightly,
"May I serve you, madam?"
he's neither serving madam nor
the store in too many cases. To
insist upon showing goods in
the face of the customer's
obvious disinterest, makes the
situation worse with more than
one customer. It really requires
plenty of experience, intuition
and the open-door attitude on
the part of the salesman to
make a success of the impulse
buying habit of women. Here's
a display of beautiful lamps. A
customer stops because she
can't help being drawn to the
bright and cheerful articles. In-stantly,
she begins to mentally
place the article in her home.
Will it look better on the con-sole
table or on the desk? Will
the colors harmonize with the
room? Is the price justifiable
in view of the pleasure and use
the lamp promises to give? Is
the quality of the article up to
standard? No wonder that
nore sales are lost by salesmen
than without them — it being
impossible to understand a cus-tomer's
homemaking perplexi-ties
completely. Where the
salesperson enters the picture is
to contribute accurate informa-tion
as to the workmanship and
materials of the article, and of-fer
interior decorating sugges-tions
that are new and practical.
6. Display goods in the
window or in the store, glam-orously,
with easy visibility,
and full details written out on
show cards or dramatized in
some manner such as an auto-matic
display of a washing ma-chine
in action. That 66% of
all items purchased on impulse
were on display was learned in
a recent survey conducted by
'ogressive Grocer. People do
>t ask for what they do not see.
.ibout ten % of the people who
pass window displays stop and
look. In a small community,
the 10% is largely the same
crowd. Small wonder that
many customers pass some
windows without looking at
them—because they have been
educated to expect to see the
same old thing in the same old
place, day after day.
Impulse purchases are the life-blood
of the department and dime
stores.
Are you getting your share of the
things we purchase without inten-tion
aforethought?
This office grouping by the newly reorganized Stow-Davis Co., Grand
Rapids, is representative of this concern's craftsmanship and styling.
- — Z^rr- _ . ~ • ._*•.
f o r M A Y , 1 9 3 6 39
TODAY IS PAY DAY . . .
Legion survey estimates 155 million to be spent by vets for
homefurnishings. How much are you going to get—and how?
T 7ETERANS of the World War
V have a pay day coming during
the last half of 1936 that a recent
survey conducted by the American
Legion Monthly reports will pour
over $155,000,000 into the home
furnishing business. This amount is
in addition to an estimated $623,-
615,793.86 that merchants will re-
Veterans
-o//k>tyiH-li/h'a,
Ofatik- shares the iov of yuu World
War Veterans who vvHI receive the bonus, for
Hie payment of ihe KJIIIH nurfcs the Hfgmnmg a\ a UCA
w of weH-l>em« for ttimj^mds v*. f.imtho thnmshwirt the utv dtui
KIP,< County— ini-n ' W i •*• --^OOWC to iht- -Ui*\
ceive on debts incurred during the
depression. It is also asserted that
another huge amount will be re-leased
for home furnishings through
the erection of new homes. A break-down
of the sum to be spent by
veterans for home furnishings fol-lows
:
Furniture $61,102,102.67
Rugs and Carpets 9,962,551.64
Other house furnishings.- 45,491,700.89
Refrigerators 21,234,632.60
Furnaces (oil or gas) 9,037,103.08
Radios 8,761,112.04
The Legion report further states
that veterans will spend from funds
supplied by cashing their certifi-cates,
$92,451,003.81 on the erec-tion
of new homes, and that an ad-ditional
$548,604,997 will come from
veterans' private funds for the com-pletion
of new homes. Repairs on
present homes will necessitate
$133,341,613.56, while paint jobs
will amount to $34,200,215.81.
Already merchants throughout
the United States are attempting to
corrall some of this enormous fund.
Payment plans in various forms
are making their appearance as in-ducement
to the veteran to re-furnish.
How Prottas & Levitt, Seattle,
plans on cashing in on Veterans'
pay day with four separate plans.
How Denver Does * Two leading
Denver furniture houses—American
Furniture Co. and D. F. Blackmer
Furniture & Carpet Co.—both de-clare
that applying veterans grade
very high and rejected accounts are
very small.
The American Furniture Co., of
which Samuel E. Kohn, former
president of NRFA is head, has
been progressively covering with
daily sendings a list of all Denver
veterans entitled to the bonus. The
multigraphed letter, with fill-in, over
Kohn's facsimile signature, contain-ed
this invitation:
"Come in, choose whatever you want.
Pay nothing down. Just agree to pay
for your selections when you cash your
bonus bonds in June. Your purchases
will be delivered at once."
Apparently, when house furnish-ings
are involved, the great major-ity
of veterans are level-headed, and
if they are not in a position to buy,
they do not respond to "no down
payment" advertising. This letter
went to all veterans, yet the Amer-ican
Furniture Co. reported rejected
accounts had been exceptionally
small. Response to the mailing has
been very heavy and good sales
have been traced directly to it. One
deal in excess of $1000 was re-ported.
However, the majority of
sales average $200.
(Please turn to Page 43)
PkOHASf l ! \ l
•. 4 '
40 FINE FURNITURE
GRAND RAPIDS ASSURED MUSEUM
A
SAMUEL G. BUCKNER
. . . Grand Rapids is in-debted
to him.
LONG cherished dream
by the city of Grand
Rapids has been realized,"
said Samuel G. Buckner,
chairman of the special furni-ture
museum committee of
the Association of Commerce,
March S, when he presented
Mayor William Timmers
with deeds to the T. Stewart
White home, 427 E. Fulton
St. The city commission
voted unanimously to accept
the property.
A WPA project calling for
an estimated expenditure of
$24,200 for remodeling the
house and appropriately landscaping the grounds was
approved for submission to the federal authorities. In
addition to a federal grant of $19,000, Buckner's com-mittee
raised $12,000 locally. A maintenance fund, not
to exceed $3000 is to be provided by the city. The
Grand Rapids Furniture Manufacturers' Association
has agreed to the financing and securing of the ex-hibits.
Value of Museum • Need for such a building has
long been felt in Grand Rapids. In fact, the late Wil-liam
H. Gay, while president of Berkey & Gay Furni-ture
Co., expressed the desirability of such a museum,
for in addition to its value as an advertisement of the
product for which Grand Rapids is renowned, it offers
a decided educational function for those directly asso-ciated
with the creation of furniture styles. However,
it remained for Buckner, in his capacity as chairman
of the publicity committee of the Association of Com-merce,
to fulfill the dream.
Since last June when Sam Buckner first conceived
his museum idea, he has worked tirelessly to attain
his goal. His enthusiasm has been inspiring and the
acceptance of the gift by the city climaxes a campaign
of many months by the museum committee.
Past and Present • As publicity man for the Asso-ciation
of Commerce (in addition to selling insurance),
Sam's duty has been to make America Grand Rapids
conscious. Important, nationally-known industries have
developed in the city but in scouting around for pro-motable
ideas, none of them afforded the material fur-nished
in the historical romance and background of the
furniture industry. Then why not a building housing
such historical interest? Gems of the past and con-temporary
masterpieces! How they're created and fab-ricated.
Excelsior! A furniture museum! Buckner
launched his campaign and his next step was to sell
the idea to the furniture manufacturers, the public, the
city commission and the federal administration. No
mean job this. His reason for soliciting aid from the
government was due to the fact that his original plan
included the erection of a new building. This idea was
obviated by suggestion that the White home might be
secured. Here was one of the old, dignified residences
of Grand Rapids, idle, and admirably adaptable archi-tecturally
to the museum project.
Negotiations with the White heirs resulted in Buck-ner's
obtaining the property. He then swung into action
with a drive to secure $12,000 in cash upon which the
government grant of $19,000 was contingent. A sub-stantial
part of this sum was subscribed by the Grand
Rapids furniture manufacturers, and other groups and
individuals contributed generously.
Home of Grand Rapids furniture museum, housing authentic antiques, contem-porary
ensembles, manufacturing processes and progressive historical exhibit.
f o r M A Y , 1 9 3 6 41
Operation • A committee composed of seven mem-bers
including two manufacturers, two furniture de-signers
and three citizens not directly connected with
the furniture industry has been suggested for operation
of the museum. The assembling of the exhibits will be
detailed to persons versed in the authentication of an-tiques,
exactitude of reproductions and others qualified
to pass upon the suitability of contemporary furniture.
The White home has four floors with ample space
for an extensive museum program. One suggestion for
the juxtaposition of the exhibits calls for a static dis-play
demonstrating furniture manufacturing operations.
This exhibit would be located on the first floor which
is slightly sub-level. On the second floor, which is hand-somely
decorated with hand carving in solid mahogany
woodwork, would be placed authentic antiques and
faithful reproductions. The third floor would contain
models of the best contemporary Grand Rapids furni-ture.
This display would operate on a rotating plan
with several manufacturers being represented for a
specified time. The fourth floor would be devoted to
progressive exhibition of Grand Rapids furniture dating
from the inception of the industry in that town during
the middle of the 19th century.
Assured • The museum means a realization of a
dream of those interested not solely in the educational
and cultural welfare of the city, but in the future devel-opment
of the furniture industry. Said Buckner:
"Grand Rapids which has the cultural background for
a museum is a logical center for one. Boston and Cin-cinnati
have such institutions. And I am told that the
furniture exhibit in the New York Metropolitan
Museum was established at a cost of approximately
$2,000,000. The Grand Rapids museum, however, will
be much more than merely a collection of antiques.
Its contemporary displays, exhibit of manufacturing
processes and progressive historical presentation will
make it an educational institution worthy of the city
and industry it represents. Grand Rapids vitally needs
a museum for its citizenry, visiting dealers, tourist and
convention guests."
Committee • Grand Rapids Furniture Museum
committee has sent to Emerson W. Bliss, chairman of
the art and museum board, the recommendations for
membership on a committee or board to operate the
new furniture museum. Those suggested are Buckner,
Robert W. Irwin and John M. Brower, representing
the furniture manufacturers; William Millington, rep-resenting
the Grand Rapids Furniture Designers asso-ciation;
Miss Frances Dexter, representing women's
groups interested in the museum project, and Edgar R.
Somes, . director of the David Wolcott Kendall
Memorial school and a teacher of designing and home
decorating.
Furniture Library
AN adjunct to the furniture museum will be the
. Ryerson Library. Here librarian Samuel H.
Ranck has assembled the finest and most complete
collection of furniture literature in the United States.
The furniture library is not only used by local de-signers
and furniture historians but by correspondence
inquiry representing hundreds of letters a year seeking
authentic furniture design information. A list of pub-lications
dealing with modern furniture as developed in
America, Britain, Sweden, Germany, France and other
countries complete the collection.
How D'You Jjke It?
As for Aims FINE FURNITURE aims to devote its
efforts to the best interests of the home-furnishing
industry. Be you dealer or decorator, man-ufacturer
or designer, cub salesman on the floor or the
oldest furniture man on the road—you'll find some-thing
to interest and inform you in each issue.
Leading with To accomplish this at one wallop is
Our Chin impossible. A first issue cannot be
perfect even, though the model has
been carefully planned. Changes are inevitable and
this is where you—the reader—enter the picture. As
this is a magazine for you, it is important that we have
your comments and suggestions. How have we started?
Are we on the right track? Let's have it. Our chin
is out!!
Physical We have tried to make this magazine
Appearance attractive without being high-hattish.
Smashing layouts and elaborate type
faces have given way to useful illustrations and read-able
type. Again we solicit your suggestions. Do you
like the convenient size?
Monthly Here's a tough one. What to put in a
Features monthly homefurnishing business magazine
and keep you all satisfied. George Horace
Lorimer, renowned editor of the Saturday Evening
Post, once said something to this effect: "If someone
likes everything in your magazine, there's something
wrong with it." We have scheduled several features
that we think will be of interest and also entertaining.
What do you think?
You Tell Us What do you want us to discuss? Do
you want more pictures? Are you inter-ested
in more news of your fellow homefurnishers?
Does your ad man howl for specimen advertisements?
Is your credit man threatening to quit because you
hound him about his collection letters being lousy?
Would you like to know how Brother Smith down the
street manages to keep his customers ? We've no cards
up our sleeve but we will try to give you what you
want—providing you tell us.
Our After consulting some very special friends
Advertisers on the advisability of launching FINE
FURNITURE at this time we felt somewhat
like the negro boy who asked his friend where he'd
been. "Lookin' fo' work, brudder." His friend replied:
"Man, yo' cu'osity sho as hell's gwine get yo' in
trubble yet." However, the confidence displayed by
our advertising friends in this initial issue is more than
gratifying. And we have much confidence in the future
of the furniture industry. We suggest a careful perusal
of the advertising pages of this magazine. They con-tain
styles and values of reliable concerns interested in
participating in the upward trend of home furnishings.
—THE EDITOR.
42
FINE FURNITURE
Vv
for MAY, 1936 43
An adaptation of the sleigh
bed is shown in this striking
suite (Upper left) by Kroehler
Mfg. Co., exhibited in the
American Furniture Mart, made
of walnut and white leather.
Butt walnut and zebrawood is
employed in modern style in
the dining room suite by
Showers Bros., Inc., Blooming-ton,
Ind. The rounded tops of
the buffet lift up, revealing
silvered compartments. Chairs
are upholstered in washable
fabrics. Displayed in the
American Furniture Mart.
Old Hickory Furniture Co..
Martinsville, Ind., produced the
pine dining room ensemble
(left center) and displays it in
the Merchandise Mart. Primi-tive
pioneer motifs were the
source of inspiration.
The modern bedroom group in
bird's eye maple and quilted
maple panels, trimmed in gold
hardware is by Crane & Mc-
Mahon, St. Mary's, Ohio. A
36" circular mirror and extra-ordinary
amount of drawer
space make the vanity a
special value. Shown in the
American Furniture Mart.
White Furniture Co., Mebane,
N. C, identify Carolina crafts-men
in developing authentic
southern antiques. Lower left
shows an exact reproduction
of a suite made for John C.
Calhoun, southern statesman,
about 1814, It is made of
cherry, curly sycamore and
tulipwood. Mushroom and bell
turnings are typical. Three
pieces retail for $175. Shown
in the Merchandise Mart.
Landstrom Furniture Corp.,
Rockford, 111., created the
modern fruitwood bedroom
suite. The sole decoration is
a routed design on the foot-board
of the bed. Grooves on
the bottom of the drawers serve
as pulls. This suite is shown
in American Furniture Mart.
TODAY IS PAY DAY . . .
{Continued from Page 39)
The standards established for ap-plicants
are high. There is careful
verification of the bonus payment
which will be received. Other obli-gations
are considered. Character
is important. Ordinarily, the vet-eran
must be employed.
Except for the terms, papers
signed are identical with those of
other instalment sales. The cus-tomer
simply gives his word that he
will meet the promissory note out
of bonus proceeds.
Important fact, reported also by
the D. F. Blackmer store, is that a
large number of applicants are
ready to embark on immediate
small monthly payments.
The Blackmer store has an-nounced
its special bonus terms in
general newspaper advertising. Its
policies are very similar to those of
the American Furniture Co.
Ifs? • "What if the buyer should
die before his bonus is paid?"
"What if the family should tire of
the goods and after June 15 refuse
to make payments?" "What if de-lay
occurs and the buyer, instead of
getting his cash in June, does not
receive it for several months there-after?"
"What if the buyer, on re-ceipt
of his cash, spends it for
something else?"
These Denver stores concede the
risk suggested by these queries.
However, they believe that care
exercised in granting the low terms
will adequately safeguard them and
create an average risk condition as
favorable as that incurred on the
run of their sales. In addition, the
great sales-building power of special
bonus terms is recognized.
Policies • One Denver store,
Joslin's, is aggressively cultivating
veteran instalment business with a
Bonus Thrift Club, featuring special
terms. On a canvass of local instal-ments
trades, it was discovered that
large aggregate sales on low terms
would be made in coming months.
Policies are being formulated.
Letter shops report considerable
inquiry for veteran lists. One list
with a veterans' organization source
showing upward of 7000 Denver
veterans, is being placed exclusively
with one buyer in each trade. The
average bonus payment in Denver
will be around $700.
A majority of Denver credit men
bail the bonus as a great collection
opportunity. If plans work out,
many a "P. & L." account will be
converted into cash next June.
Easy terms—lowest terms—bud-get
terms arranged. These and
other phrases describing the con-venience
of credit and terms within
the furniture industry have been re-placed
by a Seattle store—Prottas
& Levitt—by a specific "4-Way—
to—Pay" chart presented to its cus-tomers
via newspaper copy.
The pay chart is readily under-stood
by the customer with the
most hardy of don't-like-figures
complexes. For purchases of $15 to
$500 it computes what the first pay-ment
is, number of subsequent pay-ments
and in what amounts, de-pendent
upon which of the four dif-ferent
pays plans is selected. The
advantage of the plan, from the
customer viewpoint, is that it en-ables
the home maker to choose the
plan of payment best suited to indi-vidual
requirements.
Actually, points out Gale Robin-son,
advertising manager, the cus-tomer
is often led to purchase more
when the payment plan is thus ad-vertised.
She knows exactly to what
purchase lengths she may go and
still not strain the budget.
The Prottas & Levitt publicized
and official "schedule of payments"
is reduced exactly one-half for
World War veterans.
Replacement Contest
AVARIANT from the write-a-letter
of 100 words or less
variety of consumer contest was
used recently by the Standard Fur-niture
Co., Indianapolis, Ind. The
9000 entries for the $500 worth of
merchandise prizes indicate that
people enjoy a contest that exacts
something more than writing a
letter.
This contest was called a "Furni-ture
Placement Contest," and was
based on a booklet produced by the
Standard Furniture Co. for cus-tomer
distribution. The booklet con-tained
floor charts of a seven-room
house and an insert leaflet with
miniature drawings of living room,
bedroom, dining room and kitchen
furnishings. Floor charts and furni-ture
were drawn to the same scale.
The contestant cut out the mini-ature
pieces of furniture and after
determining what size to have the
given room, arranged and pasted
the furniture on the floor chart.
A checkup of the first thousand
entries received revealed that the
contest was attracting the best type
of adult mind—real buyers—and
only 3 % of the entries were
juveniles.
44 FINE FURNITURE
Housing the CHARACTER
LINES of the Market
Exclusive Exhibits Are Maintained the Year 'Round by the
Following Nationally Known Lines
BAKER FURNITURE FACTORIES, INC.
BARNARD & SIMONDS CO.
BENT CO., GEORGE B.
BIGELOW-SANFORD CARPET CO.
CLORE & HAWKINS
COLONIAL MFG. CO.
FURNITURE CITY UPHOLSTERY CO.
GRAND RAPIDS BOOKCASE & CHAIR CO.
GROENLEER-VANCE FURNITURE CO.
HEXTER CO., S. M.
KAMMAN FURNITURE, INC.
KAPLAN FURNITURE CO., INC.
KINDEL FURNITURE CO.
KITTINGER CO.
LUXURY FURNITURE CO.
MILLER CLOCK CO., HERMAN
MILLER FURNITURE CO., HERMAN
MORSE FURNITURE CO., RALPH
PAALMAN FURNITURE CO.
ROHDE 20th CENTURY HOUSE
RUSTIC HICKORY FURNITURE CO.
STANLEY CHAIR CO.
STATTON FURNITURE MFG. CO.
VANDER LEY BROS., INC.
WHITLOCK & CO., J. W.
WOOD PRODUCTS CORP.
KEELER BUILDING
GRAND RAPIDS MICHIGAN
Every Modern Convenience
KAPLAN JOINS
KEELER GROUP
Kaplan Furniture Company,
Inc., Cambridge, Massachu-setts,
exclusive manufactur-ers
of correct traditional
Colonial furniture, will make
their initial showing in the
Keeler Building in the
Spring Market, May 1st to
9th inclusive.
Keeler Building
We appreciate mentioning you sazv this in FIXE FURNITURE
i o r MAY. 1936 45
FURNITURE-SALESMEN'S-CLUB
of the GRAND RAPIDS FURNITURE EXPOSITION
CHARLES R. SLIGH. JR., President
JACK COOPER, 1st Vice-President
ART WINDSOR, 2nd Vice-President
CHARLES F. CAMPBELL, Secretary-Treasurer
Origin and Progress • The Fur-niture
Salesmen's Club was organ-ized
in the Fall of 1933 when a
plan was forwarded to all the mar-ket
salesmen. The response came
in the form of several preliminary
meetings under the direction of Carl
Fowler, Ed Ransom, Homer Tibbs
and Charles Campbell. As a result
of these meetings, a general gather-ing
of salesmen was called on No-
CHARLES R. SLIGH, JR.
. . . chief oi the ambassadors.
vember 10, 1933. About 100 sales-men
attended. Carl Fowler was
named temporary chairman and
Campbell, secretary pro-tern. Com-mittees
were appointed to draw up
the constitution and by-laws, to
provide club rooms, plan and ar-range
a banquet for the January
market and to outline a campaign
for membership.
The first membership meeting
and banquet of the Furniture Sales-men's
Club of the Grand Rapids
Furniture Exposition Association
was held in the Pantlind Hotel ball-room
with over 300 salesmen and
their guests attending. Charles F.
Reiley of the Jamestown Lounge Co.
addressed the club. Following the
entertainment program, election of
officers took place and a definite or-ganization
was effected. The follow-ing
directors were chosen to serve
for one year: Carl Fowler, Charles
Burkhardt, Walter Schaeffer, Oscar
Perry, Charles Campbell, Art Wind-sor,
Tom Wanty, Bill Herrick, Abe
Jennings, Charles R. Sligh, Jr.,
Nate Bryant and Arthur Brackett.
Officers for the first year of the or-ganization
were President Fowler,
first vice-president Burkhardt, sec-ond
vice-president Sligh, and secre-tary-
treasurer Campbell.
In order that salesmen represent-ing
furniture manufacturing exhibi-tors
not operating in Grand Rapids
might have a voice in the club's
activities, the board of directors was
split between representatives of
Grand Rapids' manufacturers and
outside exhibitors.
By-Laws • The purposes of the
club are described in Article 3 of
the by-laws as follows:
"It shall be the purpose of this
Association: to effect a closer unity
of interests around the Grand Rapids
Furniture Exposition. To combat
abuses and unethical practices in the
wholesale merchandising of furniture.
To elevate selling practices to a
higher standard of performance. To
foster closer cooperation among sales-men
representing lines shown in
Grand Rapids, and incidentally to
promote sociability and good will
among the salesmen who make
Grand Rapids their market home
and buyers of furniture who attend
the Grand Rapids Furniture Exposi-tion."
Article 4 imposes qualifications
for membership thus:
"Membership in this Club shall
be open to Sales Executives and
Salesmen representing firms showing
in the Grand Rapids Furniture Ex-position
and to others with active
interest in designing, advertising,
promoting and displaying lines ex-hibited
in Grand Rapids, whose ap-plications
have been approved by the
Board of Directors or the Executive
Committee."
A code of ethics was also adopted
by the Club and subscribed to by
its individual members:
1. I will always support the Grand
Rapids Markets, and will endeavor
to create added interest in these
Markets.
2. I will always be considerate of
my fellow-salesman's time, and will
not unnecessarily engage myself with
a buyer while other salesmen are in
waiting.
3. I will never intentionally de-prive
my fellow-salesman of his op-
THIS PAGE
The position of the furniture sales-man
is one of the most important
in the industry. He is an ambas-sador
for manufacturer and market
through his constant and alert con-tact
with the dealer. Without a
doubt the Grand Rapids Furniture
Salesmen's Club has developed
into one of the strongest factors in
the Grand Rapids market. It is
composed of young, aggressive
men—future leaders in the indus-try.
Recognizing these facts the
staff of FINE FURNITURE decided
to devote a page or two to the
affairs of this wide-awake organ-ization.
It is the salesmen's page,
a forum of their expressions,
ideas, wit and doings. "Charlie"
Sligh, 1936 president, has outlined
in this first issue the origin and
progress of the club. We feel that
it will be of interest not only to
the boys, but also to their thou-sands
of dealer friends.
portunity to confer with a buyer,
nor in any manner interfere with
his conference with a buyer.
4. I will always assist my fellow-salesman
in all business relations.
5. In the performance of my du-ties,
I will at all times strive to
bring added respect and prestige to
my profession, and to my fellow-salesman.
6. I will never interest myself in,
nor entertain a proposal by either
buyer, manufacturer or salesman to
reproduce another manufacturer's
pattern.
46 FINE FURNITURE
The first few months of the club's
existence found it handicapped by
the serious illness of Fowler and the
death of Burkhardt. However, be-ing
a young organization with
plenty of determination, it con-tinued
to progress.
One of the outstanding gather-ings
during the early days of its
organization was a memorable eve-ning
at Ramona Park. An outdoor
dinner and vaudeville show enter-tained
about 600 furniture men in
attendance at the summer market.
In fact the success of this outing
convinced the club that some out-standing
feature should be a part
of each major market.
The entertainment during the
1935 January market was under
the direction of Ed Somes who ar-ranged
a continuous program
throughout the market. In defray-ing
the expenses of this program
the club assessed each member and
solicited funds from exhibiting
manufacturers.
Directors chosen for the next year
were: Chet Kiekintveld, Art Wind-sor,
Jack Cooper, Abe Tennings. Bill
Herrick, Charles R. Sligh, Jr., Carl
Fowler, Tom Wanty, Nate Bryant,
Charles Campbell, Ed Ransom and
Art Bracket. The officers for the
ensuing year were:
President, Sligh; first vice-presi-dent,
Cooper; second vice-president,
Windsor and Campbell was re-elected
secretary and treasurer.
Promotions • The Furniture
Salesmen's Club activities reached
their zenith with a grand Ball dur-ing
the 1935 summer market. A
fine professional show entertained
during the entire market. As an
added incentive, tickets were sold to
the Ball which entitled the holder
to a chance on furniture prizes con-tributed
by manufacturers. The re-port
of the finance committee was
gratifyingly in the black.
Following the success of the sum-mer
market entertainment, the club
doubted a more ambitious program
could be fulfilled. However, the
1936 winter market entertainment
and ball sponsored by the Sales-men's
Club will long be remem-bered.
An automobile was given
away as first prize and the program
financed on a basis similar to that
employed the previous market.
The popularity of the nightly
floor show was evidenced by the
many congratulatory letters re-ceived
from furniture dealers all
over the country and the capacity
nightly attendance. Too much
credit cannot be given our old
friends Bill Dornfield, Doris Hurtig,
and Gus Howard for their assis-tance.
The "Furniture Frolics"
have definitely established them-selves
in the Grand Rapids Market.
At the annual meeting held dur-ing
the January market, the follow-ing
two new directors were chosen:
Clark Beiriger and Larry Hill, re-placing
Wanty and Jennings. The
officers for 1936 remained the same
with the exception of Beiriger who
was elected assistant secretary.
The officers were pleased to report
that the January show, although
more elaborate than the July per-formance,
incurred less expense and
that the club was able to inaugurate
a new year with a nice bank balance.
Duty • From a most inauspi-cious
beginning and during the most
depressed time in the history of our
country, our organization has de-veloped
into one of the really potent
factors in the promotion of the
Grand Rapids market. Although
a reputation has been established as
official entertainers we must remem-ber
that our aims include the better-ing
of business ethics among furni-ture
salesmen. It is also evident
through the club's correspondence
that it can be of assistance in
many ways to buyers who visit the
Grand Rapids market. As furniture
salesmen representing Grand Rap-ids
we are ambassadors for the Fur-niture
Capital. Our first duty is to
support this market and endeavor
to create added interest in further-ing
this cause.
CHARLES R. SLIGH, JR.
—o—
Koster to Free Lance
Henry H. Koster, for the past
nine years staff designer with John-son
Bros. Furniture Co. and John-son,
Handley, Johnson Co., Grand
Rapids, recently announced the in-auguration
of a designing service
under his own name. Koster was
associated for 12 years with the de-signing
department of W. & J.
Sloane, New York, before coming
to Grand Rapids.
His commercial designs the past
few years have attracted national
recognition from such authorities as
Charles Messer Stowe, furniture
editor of the New York Sun and
other homefurmshing editors of
metropolitan dailies and consumer
magazines. His modern interpreta-tions
have been a feature of the
Grand Rapids market for several
seasons, while his traditional adap-tations,
particularly several devel-oped
exclusively for the Grand Rap-ids
Furniture Makers Guild, have
been outstanding successes. Koster
is a former president of the Grand
Rapids Designer's Association.
Meet RAY BARNES .
AY the right is an action picture
of Ray Barnes, "the Old Gen-tleman,"
at work (?) on one of his
numerous pages. Statistics on Ray
show that he has filled 634 Sunday
newspaper pages with "Razzing the
Rapids" and that his "Funny Signs"
(that's what he calls them) are dis-played
in dailies from coast to coast
and from Cuba to Canada. He
sports no bow tie nor smock and
has a white man's haircut. When
questioned about his connection
with the furniture trade Ray spoke
with becoming modesty. "I have
probably quick-sketched more fur-niture
men than any other cartoon-
. "Furniture Frolicer"
ist in the country." We believe him,
because for years the little fellow
had a studio during market seasons
in the Luce Furniture Co. show-rooms.
Ray's first contribution to this
magazine appears on page 25. It
will be a monthly event. But carry-ing
out the tradition of all cartoon-ists,
Ray believes in letting his
readers do most of his work. This
gives him more time for golf, bil-liards
and sleep. In case you missed
the subtlety of this request, Ray is
anxious to have you do his think-ing
for "Furniture Frolics." Ideas,
that's what he's after.
RAY BARNES
. . . can explain his own cartoons.
f o r M A Y . 1 9 3 6 47
Well constructed
and correctly styled
living room
furniture
No. 1404
Mahogany Chair
Width 37" Height 40"
Depth 33"
No. 1400 Sofa
Length 80" Height 37"
Depth 33"
Showrooms at Imperial Furniture Company
May Market showing May I to 9
June-July showing June 29 to July 18
THE SCHOONBECK COMPANY
50 WEALTHY STREET, S. W. GRAND RAPIDS, MICHIGAN
We appreciate mentioning you saw this in FrxE FURNITURE
48 FINE FURNITURE
- . - ; • . * y
V'SOSKE
HAND -TUFTED
ORIGINAL
RUG
CREATIONS
O f f e r un r e s t r i c t e d
f o r i n d i v i d u a l ex
It will be easier to meet your clients' wishes in an impressive
manner, if you lay the proper foundation for your decorative
scheme, in a hand-tufted, custom-made V'Soske Rug.
These rugged weaves are so versatile that they place no
restriction on your creative ability. From the austere simplicity
of a colonial background to the decorative effects of the French
masters, or the refreshing' tempo of a modern motif, every
V'Soske rug is specially created to meet the exact requirements
of size, shape, color and design.
Any design and color can be carried out in this expressive
medium to give your work the stamp of artistic individuality
on which reputations are built.
Obviously, individuality can not be cataloged. We will however,
cooperate with you to the minutest detail, if you submit your
requirements.
reedom
p r e s s i o n
V'SOSKE SHOPS
ORIGINAL CREATORS
OF HAND-CARVED RUGS
301 SCRIBNER AVE., N. W.
GRAND RAPIDS, MICHIGAN
515 MADISON AVENUE, NEW YORK, N. Y.
820 N. MICHIGAN AVENUE, CHICAGO, ILL
FIELDING HOTEL, SAN FRANCISCO, CALIF.
We appreciate mentioning yon saw this in FINE FURNITURE
f o r M A Y , 1 9 3 6 49
Spring Market, May I — 9
Summer Market, June 29 — July
Luce Representatives Announced
Martin J. Dregge, general manager of the
Luce Furniture Co., which returned to the
manufacturing field this year, has announced
the following sales organization: Eastern
metropolitan representative for New York,
Philadelphia and Baltimore, Earl B. Chubb
of New York; middle east, Everell S.
Brower; midwest, John L. Greene; south,
Phil Raiguel; New England, Louis Foote
Reynolds; Michigan and Indiana, John Pyl-man;
Pacific coast, C. R. Davis, H. C. Baker
and C. F. Knoeppel at San Francisco; Den-ver,
J. George Saxton; Seattle and the
northwest, Ray Waymire.
G. R. Furniture Co.
Grand Rapids Furniture Co., which for
many years produced high-grade dining
room groups, discontinued this type of
product about a year ago and introduced a
line of quality occasional pieces, in both
traditional and modern. The line is shown
in the Fine Arts Bldg. Eber W. Irwin,
president and general manager and one of
the founders of the concern, continues to
direct the company.
Robert Irwin, his son, has been identified
with the company for more than 15 years.
He is in charge of sales and designing. The
sales organization includes R. William Her-rick
in the east, Leo F. Troy in the central
west and George D. Evans and his son, W.
C. Evans, in the west and south.
Hendricks Dies Suddenly
Gustave A. Hendricks, 58, prominent in
the Grand Rapids furniture industry for
over 25 years, died March 26 at his home.
Death resulted from a sudden heart attack.
"Gus" Hendricks was best known as the
directing head of the Fine Arts Furniture
Corp., which operated the Pantlind Exhibi-tion
and Fine Arts buildings. These two
structures were erected during 1924 and 1925
as private developments, but Hendricks vis-ioned
them as units of a furniture capital
building, which he planned to erect to a
OPTIMISM
. . . This modern Kindel plant, illus-trated
below, is being enlarged.
height of 34 stories on the present site of
the Civic Auditorium. The advent of the
recent depression shattered this dream.
Hendricks was a native of Huntington,
Ind., came to Grand Rapids in 1903 as a
sales representative of Burroughs Adding
Machine Co., formed the Adjustable Table
Co. the following year and within a few
years established the White Steel Sanitary
Furniture Co., of which he was manager
until his death.
In 1923 he purchased the Berkey & Gay
administration building. This real estate
move proved to be the inception of the
Pantlind and Fine Arts buildings promotion.
Hendricks was active in state Republican
circles, served for three years as chairman
of the Mackinaw Island State Park Com-mission.
He was an ardent sportsman, lover
of outdoors and was never happier than
when entertaining his many friends at his
beautiful summer home, Octagon Castle,
Biteley, Mich.
Besides his widow, Gertrude M. Hend-ricks,
he is survived by a son, Gustave A.,
Jr., and a daughter, Carolyn.
Kindel Enlarges Factory
An indication of recent business gains and
an anticipation of industrial improvement
is the announcement of Charles J. Kindel,
Sr., president of the Kindel Furniture Co.,
of plans for an addition to their present
plant. Construction which started about the
last of April will increase the production
capacity of the plant by 30%.
The additional equipment, which is part
of the expansion program, will afford a bal-anced
production and tend to expedite serv-ice
and make for additional economy.
Stow-Davis Reorganized
Grand Rapids was assured continuation of
one of its oldest and nationally famous in-dustries
when articles of incorporation were
filed in Lansing recently by the Stow-Davis
Furniture Co. The new company has been
organized to acquire the assets, business and
goodwill of the former company of the same
name, which filed a voluntary petition in
bankruptcy.
The management of the company will be
in the hands of men long identified with
FRANK D. McKAY
. . . "I have kept my word."
prominent Grand Rapids industries. Officers
are: President, Joseph R. McCarger; vice-president
and general manager, Robert H.
Bennett; treas
- Date Created:
- 1936-05-01T00:00:00Z
- Data Provider:
- Grand Rapids Public Library (Grand Rapids, Mich.)
- Collection:
- 1:1
- Subject Topic:
- Periodicals and Furniture Industry
- Language:
- English
- Rights:
- © Grand Rapids Public Library. All Rights Reserved.
- URL:
- http://cdm16055.contentdm.oclc.org/cdm/ref/collection/p16055coll20/id/20